Summary
Date Posted: Tuesday, November 01, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Claims Office-FAK

Job Summary
To provide support procedures to advise on, coordinate, and settle routine claims and is accountable for the finalisation of the claim end-to-end.

Job Description
• Ensure that all claims reported are registered in line with the company procedures and reserved accordingly; and also ensure that reserves are periodically reviewed.
• Ensure that the allocated claims processes are performed within the time frames as agreed with clients, brokers and other departments to ensure service delivery.
• Ensure that service providers fee notes, invoices and Discharge vouchers are settled within the set TATs
• Review the performance of the service provider semiannually and escalate poor performance to Head of Claims.
• Assist and manage queries escalated by staff, brokers, clients, or service providers to ensure timeous resolution.
• Liaise and visit brokers, banks, Agents, and Direct clients to build relationships
• Assist in the salvage’s disposal process.
• Ensure that all the cost containment strategies in claims department are adhered to.
• Collaborate with underwriting department on areas or actions that may minimize a loss or if action is recommended post a loss due to the risk.
• Escalate poor performing accounts to Head of claims for management


Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified? Go to Absa Bank Limited on absa.wd3.myworkdayjobs.com to apply

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