Summary
Date Posted: Wednesday, September 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Aftersales Marketer

Summary
The job holder will be responsible in achievement of set Aftersales business targets within customer satisfaction levels and within the set Company procedures.

Description
• Generate aftersales plan on monthly basis by continuously mapping of S1 customers, market prospecting, activations, handle Fleet customer in a bid to meet the set Performance target.
• Undertake regular field visits and facilitate customer mapping in the region and identify opportunities and actual sales.
• Ensure high level of customer satisfaction is obtained by managing customer complaints and implementing aftersales standards as required.
• Implement, monitor and continuously review aftersales performance vs targets so as to develop initiatives to support growth and profitability, customer intimacy, customer retention, generate referrals and new business opportunities.
• Facilitate the preparation of pre-qualification/tender documents to Corporate bodies such as Insurance providers and Government bodies so as to secure sale of Isuzu parts and service with the aim of generating revenue.
• Preparing and presenting weekly Aftersales performance management reports
• Grow customer satisfaction index in the allocated region and implement action plans emanating from Isuzu and customer satisfaction surveys.

Education
• A Bachelor Degree in a Business related field, Engineering or related field
• Possession of CIM Diploma will be an added advantage.

More Details on Experience
• Three years of relevant working experience.

Work Hours: 8

Experience in Months: 36

Job application procedure
• Send your application that includes a cover letter, your curriculum vitae together with copies of relevant academic and/ professional testimonials to careers@tmd.co.ke .
• Applications should be sent before 16th September 2022.

All Jobs

QUICK ALERT SUBSCRIPTION