Vacancy title:
Travel Logistics Officer

Jobs at:
Church World Service

Deadline of this Job:
29 Jun 2018

Duty Station:
Kenya

JOB DETAILS:
The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.
EEOC

Church World Service does not discriminate on the basis of race, color, national origin, sex, sexual orientation, religion, age, disability, or veteran status in employment or the provision of services.

Due to the volume of applications that we receive, only those individuals shortlisted will be contacted.
Valid Certificate of Good Conduct issued within the past six (6) months is required before the start of employment.
Please note CWS RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system.
Eligibility List

The eligibility list established as a result of this job posting will be used for a minimum of six months or until the list is exhausted. This list will be used to fill any current and immediate future vacancies. Individuals who are interested in this position should submit their application materials now.
Communication

Please note CWS RSC Africa uses e-mail for all recruitment contacts. Please be sure to check your e-mail regularly.
Application Materials

Your application materials should clearly indicate how you meet the requirements of the position. Be sure your resume is in an easy to read format.
Primary Purpose
This position is primarily responsible for the coordination and follow-up of logistics for RSC, CIS, and CO circuit rides, as well as preparing travel itineraries of official RSC staff travel in accordance with the RSC standard operating procedures.
Supervision
This position reports directly to the Travel Logistics Supervisor.

Essential Duties

• Requests domestic and international flight schedules, itineraries, bookings, and tickets from local travel agents for efficient and cost effective travel.
• Develops, maintains and periodically revises standard operating procedures for travel authorizations and circuit rides in accordance with RSC, CWS and USG policies.
• Obtains visas for staff travel, makes hotel reservations when required, coordinates ground transportation and other travel arrangements for RSC staff and visitors.
• Prepares RSC travel authorizations and requests accountants/ GSO for purchase orders and checks to pay for travel per diem and tickets.
• Regularly reviews, analyzes and revises RSC expenses for excess baggage, miscellaneous expenses and other travel formulas based on recent expense reports for accuracy in budgeting.
• Assists in budget preparation and monitoring for travel.
• Maintains current, complete and accurate contact information database in public file folders for all travel-related partners, hotels, embassies, UNHCR offices, based on the field team trip report and other sources.
• Reviews RSC trip reports and ensures appropriate follow-up on administrative suggestions required for future planning and implementation in consultation with the Deputy Director for Administration and Finance.
• Reviews monthly invoices for local taxi service providers and ensures correct rates are being charged and also identifies local versus regional travel expenses.
• Performs other duties that may be assigned to ensure the logistical support of operations related to official travel and other program objectives.

Qualifications

Education:
Bachelor’s Degree or four (4) year of experience in lieu of a Bachelor’s Degree is required.

Experience:
8 year’s of paid work experience is required.

Knowledge/ Skills:

• Demonstrated written and verbal English skills;
• Demonstrated computer skills, especially Microsoft Excel;
• Demonstrated organizational and time management skills;
• Demonstrated strong communication skills.

Abilities:
The Travel Logistics Officer must have the ability to:

• maintain the integrity of confidential financial and personnel information;
• communicate effectively both verbally and in writing;
• follow instructions from the Supervisor with a positive and receptive attitude;
• deal effectively and courteously with a large number of associates, outside agencies, applicants and members of the general public;
• conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
• maintain a high performance standard with attention to detail;
• carry out all of the duties of the position efficiently and effectively with minimal supervision;
• take initiative;
• maintain strict confidentiality with RSC Africa administrative and operational information;
• manage a large and diverse workload under pressure with competing priorities;
• work well as a team in a multi-cultural environment while maintaining a high level of motivation;
• effectively manage RSC Africa’s resources;
• actively participate in the implementation of the U.S. Government Operational Refugee Processing Program in Africa;

Physical requirements: This position requires bending, sitting, standing, walking, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying light loads.
Working environment: Normal office working conditions.
Licensing/Certification:
IATA training is preferred.
Special Requirements:
Certificate of Good Conduct is required before the start of employment. Employee will be entrusted with the receipt, custody and payment of money.

Competencies
Communication
Ensure effective exchanges of information with others. Examples of skills and behaviors include speaking to others respectfully; expressing ideas in a logical, organized way; sharing information appropriately; and clarity and conciseness in written communication.

Relationships
Ensure constructive and supportive interactions with others. Examples of skills and behaviors include being positive and supportive when working with others; sharinginformation and resources freely; resolving conflict constructively; and proactively working to remove obstacles to success for others.

Job Knowledge
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations. Examples of skills and behaviors include utilizing job knowledge to solve problems or develop new approaches; maintaining or enhancing skills through continuing education; and taking on projects that will develop or enhance skills.

Teamwork
Work effectively and contribute as a member of a team. Examples of skills and behaviors include supporting other team members by sharing information; covering the work of others during absences, vacations etc.; and actively participating in developing ideas for ways to increase team effectiveness.

Problem Solving
Analyze information and develop solutions to challenges that arise during the course of performing a job. Examples of skills and behaviors include researching and collectingfacts; defining the issues and the parties affected; formulating options/solutions for addressing the problem; and engendering support for and implementing the solution.

Operational Leadership
Successfully lead a group to achieve operational goals. Examples of skills and behaviors include priority setting; timely decision making; planning and organizing; delegation; and managing and measuring work.

Building and Leading Effective Teams
Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members. Examples of skills and behaviors includemanaging diverse relationships; flexibility; being open and receptive; running effective team meetings; and exhibiting integrity and trustworthiness.

Strategic Leadership
Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans. Examples of skills and behaviors include problem solving; dealing with ambiguity, creativity; innovation management and business acumen.

Job application procedure
Please open the link below to access the position and be able to submit your application.
http://rscafrica.applicantstack.com/x/detail/a2d9enfltoli?preview=1
Valid Certificate of Good Conduct issued within the past six (6) months is required before the start of employment.
Please note CWS RSC Africa does not accept resumes for positions that are not posted. All applicants are required to submit their resume using the on-line applicant tracking system