Summary
Date Posted: Friday, June 16 2023, Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities:
• Warmly receive and attend to all patients in the Radiology department
• Attend to client enquiries regarding institutional and departmental services
• Book patients for Radiological procedures and give correct information on preparation for specific procedures
• Liaise with radiologists, radiology technicians/radiographers and radiology nurses to ensure that the daily worklists are optimized with minimal wastage of appointment slots
• Confirm appointments and follow up with insurance approvals and NHIF pre-authorization
• Attend to incoming and outgoing calls and forward messages promptly to enhance overall communication
• Ensure proper identification records are clearly indicated on documents for correct patient identification and easy retrieval when needed.
• Bill procedures accurately as per the prices set by the institution for financial sustenance of the Department
• Show initiative in managing the daily imaging lists
• Participate in preparation of Quality Assurance audits to enable the department achieve its quality objective

Requirements:
• Certificate in Front Office and or equivalent
• Minimum of 1 year working experience in a Front Office area or related
• Proficient in computer, have excellent organizational and communication skills
• Proactive, self-motivated, demonstrate maturity and be capable of working with minimal supervision
• Displays professionalism in all areas of work
• Effective communicator at both operational and interpersonal settings

Work Hours: 8

Experience in Months: 12

Level of Education: Professional Certificate

Job application procedure
• Interested and qualified? Go to Aga Khan University Hospital on aku.taleo.net to apply

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