Technical Service Officer job at BCE Systems
136 Days Ago
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Vacancy title:
Technical Service Officer

[ Type: FULL TIME , Industry: Telecommunications , Category: Computer & IT ]

Jobs at:

BCE Systems

Deadline of this Job:
Wednesday, July 17 2024 

Duty Station:
Within Kenya , Nairobi, East Africa

Summary
Date Posted: Tuesday, July 09 2024, Base Salary: Not Disclosed

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JOB DETAILS:
BCE Systems is a Private Limited Liability Company. The company’s products and services range from the provision of single “box” equipment to the integration of multiple systems to create quality, professional and uncompromised solutions to serve the critical needs involved in Broadcast & Media, Telecommunications and Public Safety. Our cor...

About Position
• As a Technical Service Officer, you will be responsible for providing technical support and ensuring the efficient operations of our technical services. Your primary focus will be on maintaining high standards of service delivery, adherence to schedules, compliance with quality and safety requirements, and fostering a culture of continuous improvement within the team.

Duties and Responsibilities
• Oversee the design, building, and customization of Pro-Audiovisual, Broadcast and Multimedia integrated systems that meet clients’ requirements.
• Manage technical projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate with cross-functional teams to design and deliver tailored system architectures that exceed client expectations, ensuring scalability, reliability, and efficiency.
• Engage with clients to understand their technical requirements, provide expert advice, and propose tailored solutions that address their specific needs.
• Build and maintain strong client relationships to drive customer satisfaction and loyalty.
• Manage project timelines, resources, and deliverables to ensure timely and successful implementation of integrated systems.
• Conduct thorough testing and validation procedures to guarantee the performance, stability, and security of integrated systems.
• Create comprehensive documentation, including system designs, configurations, and user manuals, to facilitate seamless system maintenance and troubleshooting.
• Stay abreast of industry trends, emerging technologies, and best practices to ensure BCE Systems remains at the forefront of innovation.

Requirements
• Bachelor's degree in Electrical Engineering, Electronics Engineering, Information Engineering, Broadcast Systems Engineering, Audiovisual Systems Engineering, Telecommunications or relevant field.
• Proven experience in technical roles, preferably in a systems integration environment, preferably with at least 10 years of experience in the Audiovisual, Conferencing, Multimedia or Broadcast fields.
• Strong understanding of Broadcast Technology, Audiovisual Systems, Conference Systems, Telecommunications and ICT technology.
• Proven experience with systems from vendors such as Shure, AMX, BlackMagic, Haivision, Sony, Panasonic, Yamaha, Sony, Panasonic.
• Proficiency in project management methodologies and tools.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Technical Training Certifications such as Dante, AVoIP, Prince2/PMP are a plus.
• Proficiency in CAD Software, Visio and other design software are a plus.

Work Hours: 8


Experience in Months: 120

Level of Education:
Bachelor Degree

Job application procedure

We are an equal opportunity employer and welcome applications from all qualified candidates. If you meet the qualifications outlined above and are interested in joining the team, please send your application (updated Resume and Cover Letter) with the email subject as “Technical Service Officer” to hr@bce.systems  no later than 17th July 2024.

Only shortlisted candidates will be contacted.



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Job Info
Job Category: Computer/ IT jobs in Kenya
Job Type: Full-time
Deadline of this Job: Wednesday, July 17 2024
Duty Station: Nairobi
Posted: 09-07-2024
No of Jobs: 1
Start Publishing: 09-07-2024
Stop Publishing (Put date of 2030): 09-07-2067
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