Summary
Date Posted: Monday, July 26, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Technical Operations Associate

About the Role
The Technical Operations Associate will serve as the point person for all technology-related requests from the product and commercial teams. This person will serve as the liaison in gathering requirements, collecting feedback, and interfacing with external stakeholders.

Roles & Responsibilities:
• Work alongside sales and commercial teams to support new and existing customers.
• Collaborate with the design and product teams to provide the technical voice of the customer from customer interactions to improve LABS products and services.
• Gather requirements for technical integrations and serve as the key liaison to client-level technical teams.
• Communicate to external stakeholders the LABS technology platform and answer questions regarding the LABS digital platform and data reporting solutions.

Must have skills:
• Proven experience in playing a technical business analyst or similar role in healthcare.
• Ability to interact and work with cross-functional teams and diverse stakeholders (technology and business teams).
• Strong experience in requirement gathering and has a solution-driven mindset.

Nice to have:
• Experience with EMR systems, including gathering requirements and performing integrations.
• Experience in non-communicable diseases.
• Experience working in the public /government sector.

Behavioral strengths:
• Excellent written & oral communication skills.
• Ability to break down complex concepts and recommend suitable solutions.
• Problem solving-mindset.
• Keen to work in a scalable environment.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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Job application procedure
Interested and qualified? Go to Medtronic on www.linkedin.com to apply


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