Summary
Date Posted: Friday, August 13, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description/Requirements
Chai Sacco Society Ltd is a leading Savings and Credit Co-operative Society Ltd with fully-fledged branches in Nairobi, Litein, Mombasa, Nkubu and Kisii, and marketing offices in Olenguruone (Nakuru), Silibwet (Bomet), Othaya (Nyeri) and Kutus (Kirinyaga).
We are looking for a self-driven and results-oriented person to fill the position of Systems and Database Administrator.
Reporting to: ICT Manager
Department: ICT
Purpose of the Job: Responsible administrating ICT services by providing technical support for all units.

Duties and Responsibilities
The job holder’s duties and responsibilities are outlined as follows:
I. Database administration Roles and Responsibilities
• Managing SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.
• Configuring and maintaining database servers and processes, including monitoring of system health and ensure high levels of performance
• Developing strategies and implementing solutions for managing back-ups, restoration and replication
• Implementing strategies for database high availability and scalability and will with project teams to ensure a smooth deployment of new services and solutions.
• Maintaining data integrity, security and access – monitoring user access, developing and maintaining system security in line with standards and ensuring compliance to all standards and procedures.
• Maintaining, tuning, use tools like SQL Profiler for database tuning. Generate traces, execution plans, identify performance issues, deadlocks/contention and resolve them.
• Appling data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations
• Proactive housekeeping/archiving and shrinking of databases
• Independently analyzing, solving, and correcting issues in real time, providing problem resolution end-to-end.
• Refining and automating regular processes, track issues, and documenting changes
• Assisting developers with complex query tuning and schema refinement.
l. Providing 24×7 support for critical production systems.
• m. Performing scheduled maintenance and support release deployment activities after hours.
• n. Providing monthly reports on database systems availability, incidences, and system breaches and recommending possible improvements.
II. Navision System development Roles and Responsibilities
• Writing medium to complex systems and applications using best software development practices.
• Working on front-end development (creating views and making changes) and back-end web development (logic, APIs, and threads)
• Collaborating with cross-functional teams to build new features.
• Conducting beta testing and testing code for robustness, usability, and general reliability.
• Producing clean, efficient codes based on specifications.
• Integrating software components.
• Verifying and deploying programs and systems.
• Troubleshooting, debugging, and upgrading existing systems.
• Recommending and executing improvements.
• Conducting Code reviews of other team members code prior to committing changes.
• Creating technical documentation for reference and reporting
III. ICT Support Roles and Responsibilities
• To provide first line ICT technical support; answering support queries via phone, email and in person.
• Support users in the use of computer equipment, ICT Systems, and other Office applications.
• Installing and configuring computer hardware operating systems and applications
• Repairing / upgrading PC hardware and software, including scheduled maintenance
• Monitoring and maintaining computer systems and networks.
• Troubleshooting system, network problems, diagnosing and solving hardware/software faults.
• Routine hardware and software preventive maintenance.
• Accurately diagnosing and resolving ICT related issues.
• Running of end of day, end of month or end of year procedures in a Core Banking System.
IV. Perform any other duties as may be assigned from time to time

Key Result Areas:
The jobholder’s accountability areas are outlined as follows;
• Technical support for end users
• Training of the end-user on changing technology within ICT
• Provision of prompt solutions to system failures

Knowledge and Skills Required:
The job holder must possess:
• Bachelor’s Degree in Information Technology/Computer Science
• Relevant professional database qualifications e.g., SQL, DBMS, RDBMS and OODBMS
• Three (3) or more years of experience as a software developer.
• Relevant experience with C#, Java, .Net, SQL Python, java, javascript, html, mobile applications, CSS
• CCNA, A+ or N+ Certification
• Thorough knowledge of Computer, Printer and Network operations
• Keen analytical, troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Be of exemplary integrity and honesty.
• Be a team player.
• Be self-motivated.
• Be proactive and show initiative

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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Job application procedure
Interested candidates who meet the set criteria should submit their application letter together with a detailed Curriculum Vitae with at least three contacts of professional referees, copies of academic and professional certificates to:
The HR & Administration Manager,
Chai SACCO Society Ltd,
P.O. Box 278 – 00200, Nairobi.

All applications should be submitted on email to: hr@chai-sacco.co.ke with subject heading clearly marked “APPLICATION FOR SYSTEMS AND DATABASE ADMINISTRATOR”.
The candidate must also attach the filled Data Summary Sheet in Ms. Word format accessed via the following link:https://www.chai-sacco.co.ke/index.php/downloads/career?download=141:data-summary-sheet.
NB. Hard copy applications will not be accepted.
Application deadline: SATURDAY 21ST AUGUST 2021 AT 5:00PM.

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