Summary
Date Posted: Wednesday, June 08, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Key responsibilities
• To provide initial technical support to telephone requests and emails from clients.
• To deploy new door lock system installations servers, workstations and program locks and redeploy already existing ones.
• Maintaining existing hardware and software to agreed standards.

Other duties
• Provide technical support and guidance to clients to understand programs, solve problems and generally support client in using software/hardware correctly at the hotel/organization situation.
• Make minor repairs if necessary to hardware equipment and locks.
• Keep up to date and be abreast with all the technologies developed.
• Make relevant/justified recommendations to clients for improvement of the systems functionality.
• Any other duties assigned by the service manager.

Qualifications.
• Must have Bachelor’s (BSc) in IT, Computer Science, or any equivalent related field.
• Minimum 1-3 years hands on experience in computer hardware installation, trouble shooting and system administration in a busy office.
• Proven team player who meets deadlines and is a good "multi-tasker."
• Ability to work under minimal supervision.
• Willing to travel countrywide and outside the country.

Skills
• Problem solving skills
• Verifiable skills in computer hardware maintenance and installations.
• Excellent interpersonal and communication skills.
• Pleasant demeanor and strong customer service skills.

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure
Interested and qualified candidates should forward their CV to: hr@afroexports.com  using the position as subject of email.

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