Service Tracking Executive Job at d.light - Career Opportunity in Kenya
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1393 Days Ago
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Vacancy title:
Service Tracking Executive

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Admin & Office ]

Jobs at:

d.light

Deadline of this Job:
01 February 2021  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Thursday, January 28, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Through four hubs in Africa, China, South Asia and the United States, d.light has sold close to twenty million solar light and power products in 62 countries, improving the lives of over 80 million people.
Location: Call Centre, Kenya
Reporting to: Aftersales Manager, Kenya
Position Description
The incumbent will be responsible for receiving, troubleshooting, analysing and reassigning tickets to the regional service teams for action ensuring a seamless link between call center teams, digital channels, technicians an customers, with a view to reducing repair TAT's and enhancing customer experience. .

Job Responsibilities: Not Specified


Job Skills: Not Specified


Job Qualifications: Not Specified


Job Education Requirements: Not Specified


Job Education Experience: Not Specified


Work Hours: 8

 

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Job application procedure
Candidates who meet the requirement should submit their CV and cover letter to: recruitment@dlight.com before 1st February, 2021.

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Job Info
Job Category: Administrative jobs in Kenya
Job Type: Full-time
Deadline of this Job: 01 February 2021
Duty Station: Nairobi
Posted: 28-01-2021
No of Jobs: 1
Start Publishing: 28-01-2021
Stop Publishing (Put date of 2030): 28-01-2065
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