Summary
Date Posted: Wednesday, November 23, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
You will be responsible for:
• Developing team members from great potential to great leaders. Develop your own replacements- so that you can replace me!
• Create a culture of creativity, positivity and appreciating mistakes for what they teach us
• Being the executive leader to the Customer Support, Supply Chain, production and Project management teams. Guiding them to success and developing their futures
• The ultimate problem solver for our team, suppliers and customers. When our team needs help you find solutions!
• Ensuring the details that go into our S&OP are the absolute best reflection of reality possible.
• Creating and implementing a vision of how these teams function together that meets the needs of the business today and in the future

Deliverables:
Be a scientist
• Substantiate/Challenge beliefs and perceptions through unbiased data collection
• When implementing solutions ensure that information collected is set up for analysis and can easily be used for that purpose

Problem Solving and technical resource: Have and offer a deep and broad operations playbook to serve as a collaboration partner, teacher and resource to the Supply Chain, Production Engineering, Compliance, Project Management and Support functions.
• Be a knowledge center for all functions
• Exceptional Excel and data management
• Know how ERP and work management systems can be utilized to drive performance and always be teaching the art of what’s achievable
• Maintain a knowledge base of various contemporary work place solutions and utilize that knowledge to identify solutions to solve Sparkmeter needs

Role model service leadership. Be the invisible hero. Lift your team and everyone around you up by bringing them all value through….
• Role world class communications, especially when engaging customers
• Build the team. Your goal should be that the team doesn’t need you. It takes time to get processes and systems to operate
• Transparent goals and KPIs
• Profound empathy and connectivity
• Actionable, honest and frequent feedback- constant constructive accountability
• Celebrate and champion successes and the right behaviors
• Be a culture champion
• Build constrictive professional understanding between you and everyone in your group. Meet with direct reports twice weekly and skip levels every other week

Be a change agent:
• Always challenge the current state
• Establish and drive a Continuous improvement program
• Work in the “Outerloop” focusing on sustainable change that solves core issues. Don’t get stuck patching up symptoms
• Understand the adoption curve and always be planting seeds of change
• Set the bar for what good looks like and slowly over time keep raising it
Architect the right cross functional systems and drive persistent optimization to solve issues between functions:
• Always work to perceive the bigger picture and solve core issues rather than fixing symptoms
• Always be envisioning 6 months to a year ahead and put things in motion to keep us where we need to be

Be the escalation path for operations:
• When issues the functional leaders need help to resolve step in to help solve them
• Guide- don’t direct resolution. Coach the functional leaders to solve problems on their own, don’t take away their right to learn and safely “fail” without being failures

Requirements
• Love and excel high pressure, high visibility rapid change environments
• Be able to convey a sense of calm even when things are crazy
• Be extremely proactive. Always planning 6 months to a year in advance
• Have a very deep technical playbook or tool set that you have developed from years of experience specifically in Supply Chain, Production, Customer Support, ERP optimization and use, and all the little things that make an operational team great
• Live the Quality mindset- everything comes from 5 whys- there is nothing we can not understand
• An Aspirational executive leader. You will need to want to lead people and be the person people come to for help. Your job is to listen, coach, teach and support
• Excel at and derive energy from building and maintaining systems - as opposed to providing ad-hoc, one-off responses
• Be comfortable leveraging technology and modern platforms to achieve your objective, and drive adoption of these tools within the team - as opposed to defining processes focused on HR compliance only, with usability as an afterthought
• Be motivated by actively and regularly reaching out to people at every level of the company to learn from their experience and motivations, and use these learnings in conjunction with your experience and your discovery of key business objectives to establish the strategy and implement the systems that will help us reach our goals - as opposed to starting with a set idea of what approach "will work" without considering the scar tissue and lived experience from our team and company.
• Be comfortable with not having immediate answers to every question, but always providing clarity on a path and timeline to get them - as opposed to overcommit
• Never avoiding hard discussions.
• You have been a leader in at least 3 of the functions you will be accountable for; Supply Chain, Production, Customer Support, S&OP and Project management for companies that manufacture industrial devices for a heavily regulated industry
• You have accumulated significant experience in Pre-Series B or early stage startup companies, and ideally you have lived through the growth/hockey stick phase of a startup.
• You have experience coaching supervisors/managers and developed leaders in the past
• You have worked in a company with teams in multiple countries and you have participated in anticipating or resolving issues related to international compliance

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
• Interested and qualified? click here to apply

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