Seller Support Associate job at Jamboshop Limited
Website :
919 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Seller Support Associate

[ Type: FULL TIME , Industry: Internet , Category: Sales & Retail ]

Jobs at:

Jamboshop Limited

Deadline of this Job:
15 June 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Tuesday, May 17, 2022 , Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about Jamboshop Limited
Jamboshop Limited jobs in Kenya

JOB DETAILS:
Job Description
As a Seller Support Associate you will be responsible for assisting vendor manager & their suppliers

Key responsibilities:
• Responsible for managing daily orders and ensure timely product fulfillment by vendors/ suppliers as per defined SLA
• Be a One stop problem solver Point of contact to resolve all suppliers/ vendors issues & queries
• Liaise with F&A, Customers Service & Marketing team to ensure timely payment to vendors/sellers resolve vendors issues and promote their products
• Be Innovative & Proactive with sellers interaction to ensure maximum orders fulfillment and minimal cancellation
• Create & Maintain the Vendor’s performance matrix such a Vendor’s rating, fulfillment, cancelation, % of complaints etc
• Conduct Weekly Vendor training on Seller Panel & answer sellers’ queries
• Frequent interaction with sellers/vendors to get best offers from them along with sharing key events / marketing calendar with them
• Act as a bridge between Vendors and Operation & Logistic Partners
• Encourage and Ensure regular inventory and price updates by the sellers/vendors through regular communication
• Onboarding inactive vendors/sellers
• Conduct Regular survey of vendors to improvise the Sales Team, cross department and vendor’s performance
• Prepare MIS report to analyze vendor’s performance, category and product movement and potential opportunities
• Send daily report

Qualifications
• Any Graduate with Minimum of 2 years’ experience as Seller support within e-commerce or marketplace domain
• Team player & Excellent in Relationship management along with good communication skill
• Should be good at Excel, MIS reporting, PowerPoint Presentation along with Analytical skills


Education Requirement: No Requirements

Work Hours: 8


Experience in Months: 24

Job application procedure
Interested and qualified candidates should forward their CV to: hr@jamboshop.com  using the position as subject of email.

All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Sales jobs in Kenya
Job Type: Full-time
Deadline of this Job: 15 June 2022
Duty Station: Nairobi
Posted: 19-05-2022
No of Jobs: 1
Start Publishing: 19-05-2022
Stop Publishing (Put date of 2030): 19-05-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.