Sales and Relationship Manager
2025-04-18T12:20:19+00:00
Equity Bank
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FULL_TIME
Nairobi
Nairobi
00100
Kenya
Marketing, Sales and Service
Sales & Retail
2025-05-01T17:00:00+00:00
Kenya
8
The Sales and Relationship Manager is responsible for driving sales growth through the effective management of the sales team as well as the merchant and customer relations. This role requires a blend of personal touch, technical expertise, and sales acumen to provide solutions that meet customer needs and foster long-term relationships.
Key Responsibilities:
Sales Strategy Development:
- Develop and implement effective sales strategies to achieve company goals and increase market share.
Team Leadership:
- Manage, mentor, and train the relationship team, ensuring they are equipped with the necessary tools and knowledge to succeed.
Customer Engagement:
- Engage with key customers to understand their requirements, provide product demonstrations, and deliver tailored solutions.
Technical Expertise:
- Provide support and guidance during the sales process, addressing any customer concerns and collaborating with technical teams as needed.
Market Analysis:
- Analyze market trends and competitor activity to identify opportunities for growth and areas for improvement.
Collaboration:
- Work closely with marketing, product development, and customer support teams to align sales strategies and enhance product offerings.
Reporting:
- Prepare sales reports, forecasts, and presentations for senior management, highlighting progress and areas for improvement.
Product design
- Contribute ideas to product designs which give the organization a competitive edge.
Partnerships
- Identify key partners in the industry and establish partnerships that offer value to the organization
Qualifications:
- Bachelor’s degree in a relevant field.
- Proven experience in technical sales or a related field.
- Excellent communication and interpersonal skills.
- Ability to analyze and solve complex technical issues.
- Experience in managing a sales team is a plus.
- Proficiency in CRM software and Microsoft Office Suite.
Sales Strategy Development: Develop and implement effective sales strategies to achieve company goals and increase market share. Team Leadership: Manage, mentor, and train the relationship team, ensuring they are equipped with the necessary tools and knowledge to succeed. Customer Engagement: Engage with key customers to understand their requirements, provide product demonstrations, and deliver tailored solutions. Technical Expertise: Provide support and guidance during the sales process, addressing any customer concerns and collaborating with technical teams as needed. Market Analysis: Analyze market trends and competitor activity to identify opportunities for growth and areas for improvement. Collaboration: Work closely with marketing, product development, and customer support teams to align sales strategies and enhance product offerings. Reporting: Prepare sales reports, forecasts, and presentations for senior management, highlighting progress and areas for improvement. Product design Contribute ideas to product designs which give the organization a competitive edge. Partnerships Identify key partners in the industry and establish partnerships that offer value to the organization
Bachelor’s degree in a relevant field. Proven experience in technical sales or a related field. Excellent communication and interpersonal skills. Ability to analyze and solve complex technical issues. Experience in managing a sales team is a plus. Proficiency in CRM software and Microsoft Office Suite.
JOB-6802438389564
Vacancy title:
Sales and Relationship Manager
[Type: FULL_TIME, Industry: Marketing, Sales and Service, Category: Sales & Retail]
Jobs at:
Equity Bank
Deadline of this Job:
Thursday, May 1 2025
Duty Station:
Nairobi | Nairobi | Kenya
Summary
Date Posted: Friday, April 18 2025, Base Salary: Not Disclosed
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JOB DETAILS:
The Sales and Relationship Manager is responsible for driving sales growth through the effective management of the sales team as well as the merchant and customer relations. This role requires a blend of personal touch, technical expertise, and sales acumen to provide solutions that meet customer needs and foster long-term relationships.
Key Responsibilities:
Sales Strategy Development:
- Develop and implement effective sales strategies to achieve company goals and increase market share.
Team Leadership:
- Manage, mentor, and train the relationship team, ensuring they are equipped with the necessary tools and knowledge to succeed.
Customer Engagement:
- Engage with key customers to understand their requirements, provide product demonstrations, and deliver tailored solutions.
Technical Expertise:
- Provide support and guidance during the sales process, addressing any customer concerns and collaborating with technical teams as needed.
Market Analysis:
- Analyze market trends and competitor activity to identify opportunities for growth and areas for improvement.
Collaboration:
- Work closely with marketing, product development, and customer support teams to align sales strategies and enhance product offerings.
Reporting:
- Prepare sales reports, forecasts, and presentations for senior management, highlighting progress and areas for improvement.
Product design
- Contribute ideas to product designs which give the organization a competitive edge.
Partnerships
- Identify key partners in the industry and establish partnerships that offer value to the organization
Qualifications:
- Bachelor’s degree in a relevant field.
- Proven experience in technical sales or a related field.
- Excellent communication and interpersonal skills.
- Ability to analyze and solve complex technical issues.
- Experience in managing a sales team is a plus.
- Proficiency in CRM software and Microsoft Office Suite.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
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