Sales Support Specialist job at DHL
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168 Days Ago
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Vacancy title:
Sales Support Specialist

[ Type: FULL TIME , Industry: Transportation, Distribution, and Logistics , Category: Sales & Retail ]

Jobs at:

DHL

Deadline of this Job:
Friday, May 31 2024 

Duty Station:
Within Kenya , Nairobi, East Africa

Summary
Date Posted: Saturday, May 18 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellen...

In this Sales Support Specialist position
• You will administer sales administration/ sales support plans and processes to assist sales teams and for processing of sales transactions.
• You will assist in administration and planning of sales contracts as per specifications and expectations.
• You will collect information and customer data to support sales teams with identification/ qualification of leads and preparation of quotations and contracts.
• You will draft standard commercial documentation such as sales contracts and maintenance agreements to support sales.
• You will answer queries on stock and shipment of orders and deal with customers/ sales teams including informing customers about shortages, expected delivery dates, price changes, etc.
• You will follow up on orders and resolve problems related to orders
• You will collate feedback from post implementation review and prepare reports on customer complaints, delivery/ service problems, customer satisfaction, etc.
• You will compile reports and statistics for supporting sales teams in conducting business reviews.
• You will periodically update sales price tables and prepare reports and statements regarding sales efficiency.
• You will support pre- and after-sales activities.
• You will explain facts, policies and practices related to job area.
• You will support and interact primarily with colleagues of own sub-function.
• You will develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge.

Now, here’s what we need from you
• Bachelor’s Degree or equivalent experience/qualification
• 2 years’ experience
We offer:
• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure

Method of Application
Interested and qualified? Go to DHL on careers.dhl.com to apply



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Job Info
Job Category: Sales jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, May 31 2024
Duty Station: Nairobi
Posted: 18-05-2024
No of Jobs: 1
Start Publishing: 18-05-2024
Stop Publishing (Put date of 2030): 18-05-2067
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