Vacancy title:
Sales Representative Corporate

Jobs at:
Duma Works

Deadline of this Job:
8th November 2018

Duty Station:
Nairobi, Kenya

Summary
Date Posted: 15th October 2018 , Base Salary: Nof Disclosed , Employment Type: Full-Time

About the Company

JOB DETAILS:
Main Objectives

•  Ensuring Customer Service levels are at a pinnacle
  
•  Ensuring Customer product inquiries are answered immediately or within a short-time mframe
  
•  Dealing with any issues and problems head-on with clients with their interests at heart
  

Sales Representative Job Responsibilities

•  Maintain a highly organized system of prospecting potential customers
  
•  Having a thorough knowledge of products and services
  
•  Ensure that a high standard of service to customers is maintained at all times
  
•  Execute sales strategies
  
•  Maintain a follow-up system
  
•  Ensure that you are helpful, efficient and courteous when dealing with a customer.
  
•  Complete all administrative paperwork correctly and promptly.
  
•  Respond to customer comments efficiently & appropriately.
  
•  Work closely with other departments to promote efficiency in the organization.
  
•  Undertake any such responsibilities as may be assigned from time to time by management.
  
•  Ensure our head office complies to all standards required by ISO 9001
  

Requirements for the Sales Representative Job

•  Degree in business management or sale and marketing.
  
•  Professional training in leadership.
  
•  Proficient in Computer skills with good knowledge of MS Office and database systems.
  
•  Minimum of four years work experience in sales and marketing.
  
• Proven track records of good sales experience.
  
•  Previous retail experience at a management/supervisory level is essential for this role.
  
•  Ability to drive standards and deliver great customer service.
  
•  Flexibility of working hours is essential.
  
•  Ability to take additional responsibilities when the need arises.
  
•  Able to demonstrate the highest standards of integrity and accountability.
  Competencies
  
•  Confident with excellent communication skills both written and orally: demonstrated ability to communicate effectively in a professional manner easily understood by the client.
  
•  Administrative analytical skills and ambitious: possess the ability to analyze sales issues and develop appropriate strategies to maximize profits. Ability to analyze sales and stock figures, and writing financial reports and statements.
  
•  Attention to detail: must possess a demonstrated ability to work systematically and diligently.
  
•  Teamwork skills: the ability to work independently while at the same time is an active team player.
  
•  Good telephone skills: the ability to communicate effectively and in a professional manner through telephone conversations.
  
•  Good human interactions skills: demonstrated ability to provide guidance, assistance, and interpretations to others.
  
•  Target achiever and results-focused; enjoy being measured and judged by performance results.
  
•  Ability to work under pressure of targets
  
•  Good listening skills.
  
•  Self-motivatedwith drive and initiative
  
•  Ability to work diplomatically, harmoniously and effectively with a diverse group of people.
  

Personal Attributes

•  Well presentable: always smart when attending to the clients and carry yourself in a professional way.
  
•  Interpersonal skills: the ability to work well with all levels of management, staff, and colleagues with good public relations skills.
  
•  Personal ethics: must be honest and have a high level of integrity and tact.
  
•  Good time management and Good organization skills: the ability to make a time plan and effectively utilize it.