Summary
Date Posted: Tuesday, October 26, 2021 , Base Salary: Not Disclosed

JOB DETAILS:

Sales Officer
Overview
Designed, engineered, and built in Kenya, Mobius Motors sells highly durable, highly affordable vehicles for Africa’s mass market. Versatile, rugged, and durable, it is designed for African cities whilst still being extremely capable off-road.
We are seeking to hire a Sales Officer interested in a truly unique entrepreneurial opportunity to create impact on a global scale as part of our Commercial Team.

Responsibilities
The Commercial team ensures that Mobius Motors has unmatched end-to-end customer experience that reinforces the brand and builds enduring loyalty. This encompasses the following areas:
• Marketing – Customer insight-driven go-to-market strategy built around high-impact brand building and efficient execution that resonates with our customers
• Salesforce – Optimised, strategic sales tools, performance management, and resource deployment to serve our customers
• Network + Distribution – Scalable high-performance network executing disciplined sales and service operations to provide a high-quality, seamless customer experience and a consistent brand experience
• Aftersales – Market-leading service operations executed with speed, quality and customer-first commitment

Every member of the Commercial team takes responsibility for supporting the business needs above, which may require expanding responsibilities as needed, additional learning, and tackling new professional challenges beyond what is reflected in this Job Description

Functional Areas + Responsibilities
Sales Generation
• Prospecting: Identify and evaluate potential target buyers and local vehicle agent partners
• Sales Pitch: Deliver a polished, professional, and compelling sales pitch to all potential customers
• Sales Conversion: Convert potential customers into actual buyers

Sales Administration
• Financing: Liase with the Finance Department for appropriate finance options
• Sales Documentation: Verify accuracy and completeness of all sales documentation as per the customer (B2B & B2C)
• Vehicle registration and delivery: Support vehicle registration and ensure timely vehicle delivery with all relevant documents

Customer Support
• Add-ons: Support customers in identifying external suppliers for any additional vehicle modifications
• Aftersales Support: Provide comprehensive aftersales support and resolution to any problems
• Customer Retention: Support the creation and implementation of customer retention campaigns for repeat business

Marketing Support
• Market Research: Help deliver primary and secondary research that helps define market assumptions and consumer behaviours from customer feedback and current trends
• Marketing Initiatives: Support customer promotions/contests and motivational initiatives to focus on business sales objectives

Qualifications
Knowledge, skills, and any other information required to be successful in this role

Knowledge & Skills
Academic & Professional Qualifications
• Tertiary qualification preferred
• Valid driving license (Manual & Automatic)

Functional Knowledge & Skills
• Local knowledge - solid understanding of the car market in Kenya
• In-depth knowledge of the product, consumer behaviour
• Proficiency in Ms Office, ERP or CRM systems & project management

General
• Strong communication skills
• Excellent interpersonal skills to work effectively with others
• High degree of resourcefulness; looking beyond the normal channels to understand the market potential of the opportunity
• Ability to adapt to a dynamic working environment and work within a diverse team
• Ability to grasp complex concepts and systems quickly, and express them in simple ways


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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