Summary
Date Posted: Tuesday, January 24, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

About the role:
We are looking for a Roam Hub Officer to work in one of our charging hubs. This person will be responsible for the day-to-day operations of the battery rental business, including managing inventory, customer service, and eventually overseeing other staff. This position requires a highly organized and detail-oriented individual who can handle multiple tasks and work well under pressure. The ideal candidate must be able to lift 20kg weights as our batteries weigh 20 Kgs. You must also be comfortable working with heavy equipment, and have basic knowledge in electronic appliances or battery charging. The job has a lot of physical demands hence the ideal candidate must be willing to stand or walk for long periods of time. Must be able to bend, stoop, and reach to perform tasks.

Key Duties and responsibilities:
• Manage inventory of batteries and ensure that there is a sufficient supply at all times
• Coordinate with customers to schedule battery rental and return
• Monitor and maintain the charging station
• Supervise and train customers on safety, and proper handling of batteries
• Handle customer complaints and resolve any issues that arise
• Prepare and maintain accurate records of battery rental and return transactions
• Ensure compliance with all safety regulations and company policies
• Oversee daily operations in the absence of the business owner
• Ensure that all equipment is in good working order, and schedule maintenance as needed
• Provide basic technical support and troubleshoot charging related issues with the customers

Qualifications
• Must have a relevant high school certificate or equivalent
• Must have the ability to lift 20kg weights
• Must have strong organizational and management skills
• Must have excellent communication and customer service skills
• Keen attention to detail
• Must have the ability to work independently and handle multiple tasks
• Must be able to work well under pressure
• Must be able to work with a computer
• Knowledge of safety regulations and equipment maintenance is a plus
• Basic knowledge in electronic appliances or battery charging


Job Experience: No Requirements

Work Hours: 8

Level of Education: High School

Job application procedure

Interested and qualified? Go to Opibus (Roam) on career.roammotors.com to apply


All Jobs

QUICK ALERT SUBSCRIPTION