Summary
Date Posted: Monday, July 22 2024, Base Salary: Not Disclosed

JOB DETAILS:
Our core business is to provide our corporate clients with human capital solutions that result in measurably improved employee and organizational performance while minimizing employment practice risk. ​

KEY TASKS AND RESPONSIBILITIES
• Oversee daily operations of the shop, ensuring high standards of service and customer satisfaction.
• Develop and implement Standard Operating Procedures (SOPs) to enhance operational efficiency and maintain consistency.
• Oversee procurement process, including managing client and supplier communications, including handling calls and inquiries.
• Develop and implement sales strategies
• Source and close potential commercial business such as restaurants and supermarkets, corporate offices and events.
• Ensure compliance with health and safety regulations and adherence to regulatory and quality standards.
• Ensure a clean and orderly environment at all times.
• Oversee marketing efforts, including the identification, development, and coordination of marketing activities.
• Lead, train, and supervise staff to foster a productive and positive work environment.
• Monitor and manage inventory to maintain accurate stock levels and reduce waste.
• Conduct accurate and timely bank and cash reconciliations.
• Address escalated customer issues and manage incident reports.
• Utilize the POS system effectively for transactions and reporting.
• Maintain records using MS Office tools.

QUALIFICATION, EXPERIENCE AND KNOWLEDGE
• At least a Diploma in, Food Science, Food and Beverage, Sales and Marketing or any related field
• Knowledge of and proven experience in the food retail industry
• Experience in developing and implementing SOPs.
• Experience in team management and staff training.
• Knowledge of food safety standards
• Excellent communication and customer service skills
• Proficient in Microsoft office suite and POS systems.


Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Associate Degree

Job application procedure

Interested candidates are invited to strictly email their cover letter and CV, to careers@orchidhr.co.ke  before end of day 26th July, 2024.
Only short-listed candidates will be contacted.



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