Vacancy title:
Relationship Manager
Jobs at:
Career Directions LimitedDeadline of this Job:
14th July 2019
Summary
Date Posted: Monday, July 01, 2019 , Base Salary: Not Disclosed
JOB DETAILS:
Identify key contacts at potential client companies and approach them to establish and foster a relationship; maintain good relationships with clients .
Job Responsibilities:
• Identify key contacts at potential client companies and approach them to establish and foster a relationship.
• Maintain good relationships with clients.
• Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
• Understand the clients’ needs, problems as well as challenges and identify ways to develop plans on how the business could better address those needs.
• Aim to preserve and renew contracts.
• Grow the business by identifying new sales and business development opportunities.
• Seek opportunities to cross-sell or upsell to existing clients.
• Provide excellent service in order to maintain a positive reputation for the business.
• Act as a point of contact for complaints and ensure customer issues are resolved in a prompt and professional manner.
• Develop and execute a strategy to meet the set revenue targets
• Promote high-quality sales, supply and customer service processes
Job Skills: Not Specified
Skills & Qualifications
• Bachelor’s Degree in Business Administration/Marketing or a related field of study
• Minimum of 3 years’ experience in a sales or customer facing role
• Ability to manage relationships to achieve the set revenue targets
• Ability to build, foster and maintain positive professional relationships.
• Devotion to high-quality customer service.
• Excellent interpersonal communication skills.
• Keen analytical and research abilities.
• Problem-solving and conflict resolution capabilities.
• Outgoing and customer-oriented attitude.
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
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Job application procedure
Click here to apply
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