Summary
Date Posted: Friday, February 04, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Mildmay International Kenya (MIK) is a registered civil society organization in Kenya since 2003 with her headquarters in Kisumu County. We believe in ‘A world where everyone with poverty and disease can have life in all its fullness’. Our mission is to Support and scale up the delivery of sustainable comprehensive health services to communities through community participation and strengthened health systems. We foster greater and meaningful involvement of our target beneficiaries, (e.g. People Living with HIV and AIDS (PLHIV), youth, adolescent girls and young women, children/adolescents infected and affected by HIV, fisher folk, men in high risk settings, Key populations and their families). We build viable, strategic, synergistic and sustainable partnerships with the Kenyan government and her devolved systems, donors and other non-state actors to support coordinated and comprehensive development programs.
We are looking for dynamic well qualified and motivated individuals to join our team by filling the following vacant position:
Receptionist: Ref: – MIK/HR/2022/01 -6 –Bondo Station: Bondo County
Reports to: Site in charge

As a receptionist, you will be the ambassador of our company’s first impressions on the guests and visitors.
It will be your foremost responsibility to compassionately greet all incoming guests, visitors, and members, help them with directions or any appropriate information that they need while maintaining a high level of confidentiality.
You will be required to professionally answer phone calls in a polite manner and forward calls to the respective departments.
Also, you will need to perform various front desk duties including filing, handling, and re-directing mail, and the like.

Job Description
• Answer incoming telephone calls, determine the purpose of callers, and forward calls to appropriate personnel and departments.
• Greet visitors/guests/members professionally and determine their nature and purpose of visit.
• Direct and accompany visitors/guests/members to appropriate destinations or waiting rooms.
• Monitors visitors’ access and issues visitor pass.
• Collect, sort, distribute and prepare correspondence, mail, messages, and courier deliveries.
• Schedule appointments, maintain & update calendars, and remind the respective personnel of the appointments.
• Create and print fax sheets, memos, mail, reports, and other documents.
• Take and resolve complaints from customers and the public being positive to negative criticism.
• Support the Mission, Vision, and core values of Mildmay International Kenya.
• May be required to perform basic clerical duties, such as faxing office notes and photocopying.
• Assist with Admin and HR tasks as needed.
• 1-2 years of related experience. (Experience in an office environment will be preferred)
• Ability to build positive relationships with a high level of professionalism and interpersonal skills
• Excellent talent to interact with people in a positive and courteous manner
• Strong written and verbal communication skills
• Ability to prioritize tasks according to importance in a fast-paced environment
• Multi-tasking capability without compromising on quality
• Must be proficient in handling office equipment including computers, printers, photocopy machines,
• Dependable, punctual, and able to work flexible working hours
• Basic knowledge of Microsoft Office applications, specifically MS Word and Excel.
• A certification in office management will be a plus.

Terms of Employment: Employment is on a one year, renewable-term contract with a probation period for the first 3 months.
Salary is negotiable within the appropriate MIK salary scale depending on education, experience and demonstrated competency.

Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure
Interested applicants are invited to send their applications including a cover letter indicating your salary expectation, current CV, copies of testimonials, names and contact details of three referees (either current or former supervisor) to the Human Resource Manager, Mildmay International Kenya at info@mildmay.or.ke with the position applied for as the subject line on or before 11/02/2022

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