Summary
Date Posted: Saturday, July 02, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities
Under the leadership of the Portfolio Manager and Director of Operations, the Program Assistant will be responsible for managing relationships with CATI & CAPI Teams for end-to-end quality data collection and facilitating new relationships with potential CATI & CAPI Teams.
Their responsibilities will include, but are not limited to:
• Overall project implementation, training & support of CATI & CAPI Teams (engagement with other departments) to ensure projects are running at the required standards and pace.
• Daily oversight of the projects assigned to you (performance management, quota management and quality controls) & adherence to GeoPoll standards.
• Issue resolution and management with data collection teams on the ground.
• Coordinate with internal teams to establish project work plans and timelines for projects, prepare samples and executes deliverable submissions for client projects. 
• In close collaboration with the Director and/or Portfolio Manager, ensure the success of the program management team in meeting contractual and program requirements.
• Organize program documents and manage enumerator trainings so that each adheres to GeoPoll standards and protocols to ensure all enumerators are trained per project prior to starting full data collection.
• Support the portfolio team with project adherence to the data quality standards across the various stages of delivery as assigned by the Portfolio Manager/Director of Operations.
• Manage enumeration teams to maintain full retention of the trained team throughout data collection and ensure at least 5 percent of all calls made by enumerators are graded and reviewed through audio recordings, direct listening or conducting callbacks.
• Escalate to the Portfolio team and the Portfolio Manager issues and risks that come up for a project in the portfolio so that these can be addressed in a timely manner
• Support the portfolio team with managing vendor project financials to ensure maximum accrual and help track account payables for active portfolios.
• Manage sample frames, prepare samples, and monitor sample performance of individual vendor projects.

Requirements:
• Bachelor’s degree in the social sciences, business administration, or similar field is required.
• Minimum 2-4 years of experience in program/project coordination or survey research.
• Excellent attention to detail and organizational skills with the ability to follow through and execute tasks in a proactive, timely manner.
• Willingness to fulfill tasks related to all aspects of a program/project’s lifecycle with an emphasis on administrative tasks.
• Excellent communication skills, including an ability to communicate effectively with clients and to various internal departments related to design, planning, financial management, sales, data processing, marketing and third-party services.
• Advanced problem-solving skills and experience finding solutions for complex projects.
• Familiarity working with development agencies and working with people of different nationalities and backgrounds.
• Independent, self-starter with the ability to take direction from the Portfolio Manager and to set their own priorities
• Advanced experience with Microsoft Word, PowerPoint and Excel required.
• Must be a proactive, critical thinker with a passion for data
• Must be able to think creatively to solve problems

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
To apply please send a cover letter and resume (as a single file, with your name as the file name) to jobs@geopoll.com  with TITTLE in the subject line.

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