Summary
Date Posted: Tuesday, May 21 2024, Base Salary: Not Disclosed

JOB DETAILS:
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.

JOB DESCRIPTION
• Gain a deep understanding of the banks digital platforms working with vendors and the Technology team to define the platform roadmap, customizations and change requests.
• Analysing and documenting requirements for new products and services and associated controls, customer journeys and notifications, arising from new business or customer requests
• Support the Channels mobile banking platform upgrades support and closure of audit issues.
• Work with different stakeholders including Technology, Risk, Customer Experience and Operations team in ensuring DFS product delivery standards are adhered to.
• Support channels systems to ensure system health and resolve customer queries raised.
• Maintain good quality documentation of configuration changes made on the platforms including roles and permissions matrix of the platforms
• Support deployment, configurations and support for all digital channels systems.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree

Job application procedure

Method of Application
Interested and qualified? Go to KCB Bank Kenya on eoin.fa.em3.oraclecloud.com to apply



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