Summary
Date Posted: Friday, November 13, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
OPERATIONS MANAGER – JOB REF: MN 8041
Description
Our client, a leading Security Company wishes to recruit an Operations Manager who will be reporting to the Chief of Operations. .

PRIMARY DUTIES AND RESPONSIBILITIES
Financial
• Prepare the Departmental Budget and control expenditure
• Manage the profit and loss account of the branches and Manned Guarding and K9 Services
• Liaise with the finance department in the costing of contracts
• Implement the credit control policy in conjunction with the Finance department
Customer Perspective
• Implement the customer service policy in conjunction with the business development and customer experience department
• Provide a courteous and efficient service to both internal and external customers
• Sustain and support existing business as well as attracting new business
Business Process
• Ensure proper usage and safe custody of departmental or company property.
• Visit the scene of crime and make appropriate observations and brief senior managers.
• Lead and manage regional branches so as to ensure sustainability and growth
• Manage the human resources within the department in terms of discipline, performance management etc
• Establish, implement and review procedures, protocol and standards of performance
• Ensure security surveys, SOPs SLAs and audits are conducted in accordance to the respective standards.
• Initiate and develop departmental strategic and business plans in line with the company objectives/vision
• Gather intelligence reports and disseminate relevant information to the senior management team
• Direct and control all the activities of the Department
• Provide advice on matters related to the operations of the Department
Learning and Growth
• Identify the learning & training needs of all staffs
• Develop performance targets and ensure that they are met
• Foster mutual interest and encourage teamwork within the department.
• Appraise staff performance and recommend desirable development

Job Skills: Not Specified

PERSON PROFILE
• Education: Bachelors Degree in Business Studies, or a relevant field. Masters Degree as an added advantage.
• Training: Certification in security management such as ISMI Certified Security Management professional (CSMP), ASIS Physical Security Professional (PSP), PMI Project Management Professional (PMP)
• Experience: 7-9 years security working experience and 3 years in responsible charge of a private security function.
• Skills: Finance, People, excellent Communication skills, Networking, Negotiating, Attention to detail, Analytical, Leadership skills, Good listening skills, critical thinking, interpersonal, humility and integrity, excellent work ethic
• Membership: International Private Security Association or related

Job Education Requirements: Not Specified

Job Education Experience: Not Specified

Work Hours: 8

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Job application procedure
Email a copy of your CV and Cover Letter to recruit@manpowerservicesgroup.com 
• Ensure you indicate your current or past monthly salary in your application
• Please ignore the apply online button. Apply by emailing your application directly to the email address provided above
• Only shortlisted candidates shall be contacted
CLOSING DATE: 20TH NOVEMBER 2020

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