Summary
Date Posted: Tuesday, December 13, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

About the Opportunity
This is a new position for Inkomoko, with the opportunity to improve our systems and processes as we seek efficiency and scale. As a member of the office of the COO, this person will coordinate with senior leadership on a variety of topics to improve how Inkomoko operates:

Responsibilities
Specifically, the positions responsibilities include:
• Analyzes and evaluates business procedures, and implements changes that will improve day-to-day operations – and staff happiness and client impacts!
• Establishes metrics and standards by which the company’s efficiency and processes can be evaluated; identifies opportunities for improvement.
• Ensures work environments in a range of communities are adequate and safe for our clients and colleagues.
• Write SOPs for all areas of operation, and develop or modify processes to meet the contextual needs/challenges in expansion
• Communicates and explains new policies or procedures to colleagues, ensuring that all team members adopt new systems.
• Leads coordination and integration of efforts among departments for a smoother work-flow
• Performs other related duties as assigned

Minimum Qualifications
• Previous experience in operations management, working in a fast-growing East African company with growing responsibilities.
• Demonstrated commitment to diversity, equity and inclusion, and ensuring that policies and practices are inclusive of a range of skills and user experiences.
• Highly effective communicator who understands the importance of reaching people where they are for effective adoption of new policies and ways of working.
• Incredible critical thinking skills - able to see a situation, assess what’s going wrong, and find creative solutions to fixing it.
• Very adept in digital solutions and leveraging appropriate technology for growth.
• Someone with a passion for making others’ lives better through good systems - not only will you help your colleagues, but you’ll ensure that they we can better reach our mission through efficient operations.
• Able to balance between systems of protection/compliance, and a light-touch approach to ease the facilitation of work.
• Advanced degree and multiple years of work experience preferred.

What You'll Get
This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes a great working environment and competitive compensation:
• Competitive salary, and potential KPI-based bonus
• Benefits including health insurance, annual leave, staff savings program, parental leave for men and women, sabbatical program, and more.
• Incredible company culture, including deep investment in your learning and growth, and opportunities for career growth;
• Opportunity to work with a talented team of professionals across the region;
• Ability to make a significant social impact and contribute to economic growth;


Job Experience: No Requirements

Work Hours: 8

Level of Education: Associate Degree

Job application procedure

If you’re excited about this role, please submit your cover letter and CV.

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