Summary
Date Posted: Wednesday, August 18, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
NYEWASCO was established as a limited liability company under the water sector reforms enshrined in the Water Act of 2002. Its main mandate is to provide high quality water and sewerage services to the people of Nyeri sub county and its environs. The Company has a functional Organizational Structure, headed by the Managing Director who leads a Management Team of Heads of Departments. NYEWASCO has a well-defined strategic direction that is encapsulated in her vision and mission statements. The vision statement paints clearly the desired future state of NYEWASCO while mission statement articulates the purpose or what NYEWASCO wants to do.
Grade NW06
Corporation/Organization Nyeri Water and Sanitation Company Limited
Directorate Commercial Services & Strategy
Department Marketing Research & Development
Division Commercial Services & Strategy
Section / Unit Marketing
Location / Work Station Nyeri
Reporting Relationships
Reports to Officer I Business Development and Marketing

Direct Reports
Functional Supervisor Business Development
Functional Supervisor New Connections

Indirect Reports
Functional Assistants Business Development
Functional Assistants New Connections

Job Purpose
Undertake business development activities to market new products and enhance market growth for the Company’s products and services

Key Responsibilities/ Duties / Tasks
Supervisory Responsibilities
1) To promote and enhance mentorship and coaching strategies with a view to be consistent with the commercial principles and practices of operating a business to the staff in the Section.
2) Develops, monitors, implements and reviews the Performance Management Systems for the Section
3) Develops marketing plans for the bu s i ne s s of water and sanitation within the area of service provision.
4) Ensure that the Section has adequate, competent motivated and highly performing staff.
5) Appraise, supervise, mentor and coach all staff within the Section
6) Participate in the administration of and taking action on results of Customer Satisfaction survey to ensure full implementation of the Customer Service Charter and gather feedback for improvement of the charter and the Company’s products and services
7) Develop work plans for the Section, supervise implementation and evaluate performance to achieve the Company’s strategic plan, and ensure adherence to the performance contracting requirements;
8) Prepare strategic business models, annual budgets, business plans and performance work plans for the Section
9) Identifies and recommends simplification measures and automation during Business Process re-engineering and process improvement

Operational Responsibilities / Tasks
1) Develop a Research strategy focused both on revenue generation, brand awareness and customer satisfaction.
2) Carry out research to identify new markets and customer needs
3) Monitor and evaluate industry trends and customer needs and develop and implement marketing strategies to address them.
4) Develop and implement a marketing strategy based on best practices.
5) Identify and recommend alternative revenue generations leads through market research
6) Organize and undertake client satisfaction/feedback surveys.
7) Generate quotations and timelines for clients as requested.
8) Advise the management on additional products and services of use to clients
9) Investigate and pursue client leads, expanding client base
10) Proactively seek solutions to problems, notifying Management when concerns arise
11) Meeting with potential customers to present company’s products/ Services and negotiate business deals for new business.
12) Liaise with the Technical Division on viable areas for service expansion.
13) Analyzing market trends to identify unexploited or new markets for the organization's products and services including new water and sewer connections.
14) Develop project proposals on line expansion for infrastructure improvement/upgrades based on market intelligence.
15) Contributes to development of the company policies and plans
16) Provides data for development of resource mobilization proposals
17) Formulates and implements the department budget in line with the corporate strategy
18) Develop and implement the Performance Management System for the Section
19) Prepare and present reports for the Section

Financial Responsibility
Compile budgetary requirement for Marketing and Business development activities.

Responsibility for Physical Assets
• Furniture and fittings of approximately 150,000
• Machines and equipment of approximately 150,000

Decision Making / Job Influence
• Supervisory Decisions
• Operational Decisions
• Financial Decisions

Working Conditions
• Works in a Normal Office Environment (30%)
• Works in the Field Within The Service Area Frequent Local Travelling (70%)
• Working beyond Normal Hours Including Weekends

Academic qualifications
Bachelor’s degree in Marketing, Economics, Social Sciences or any other equivalent qualification from a recognized institution;

Professional Qualifications / Membership to professional bodies
Registrable with a professional body (CIM)

Previous relevant work experience required.
At least Three (3) years relevant experience in a reputable organization, one (1) of which should be in a supervisory position;

Functional
1) Communication skills
2) Negotiation skills
3) Networking skills
4) Tact and diplomacy
5) Strategic Skills
6) Conflict Management skills
7) Presentation skills
8) Problem solving skills
9) Analytical skills

Behavioural
1) Interpersonal skills
2) Emotional Intelligence

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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Job application procedure
For detailed job adverts including the required qualifications, professional experience, duties and responsibilities, terms and conditions of service, please visit our Website www.nyewasco.co.ke. 
Interested candidates who meet the requirements should submit their applications through Post Office, email, or hand delivery clearly indicating the position and job reference number on both the cover letter and envelop, together with a detailed CV, Copies of Academic Certificates, Copy of National Identity Card, Nantes and Telephone contacts of Three referees, so as to reach the Company by 31st August 2021, 5.00 PM addresses to:
The Managing Director
Nyeri Water &Sanitation Co. Ltd
P.O Box 1520-10100, NYERI
Email: info@nyewasco.co.ke 

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