Summary
Date Posted: Tuesday, December 13, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

What You Will Learn And Contribute To
• Leads customer NPO projects for 3G/4G/5G networks and acts as the primary interface in technical, operational, and financial issues for customer during project execution.
• Be accountable for NPO Planning, Design and Acceptance scope, procedures, and documentation.
• Leads NPO team and deliverables within the customer teams.
• Be accountable for NPO automation and solutions in the project and is open to accept/implement new concepts, practices, and approaches.
• Able to identify and understand the technical NPO delivery models and involved complexities to deliver various planning and optimization services for Nokia.
• Able to identify deliverables for all of the planning and/or optimization services in most of the technologies/products. Has deep understanding of the tools, services processes, services deployment flow and respective interdependencies.
• Manage different service delivery phases and milestones for planning and/or optimization.
• Understands the technical impact that planning and optimization work has on the end user experience, as well as on other services that are dependent on defined quality of service levels.
• Understands how to identify/anticipate/resolve the technical roadblocks to reach the customer’s and Nokia’s expected service levels and acceptance.
• Able to manage large teams of skilled engineers and set the technical direction for them to perform properly the work required by the project.
• Understands and can promote the advantages of the delivery model used by Nokia for planning and optimization services.
• Share expertise and knowledge among colleagues and team members.
• Ensures all project and operational management is in full alignment with Nokia Mode of Operation (MoO), BG / BL guidelines and the PM@Nokia methodology.
• Plans customer project and keeps plan updated to reflect and anticipate changes by coordinating change management on all aspects affecting cost, scope, schedule and quality (CSSQ).
• Assures consistency among project financial, product and service forecast activities.
• Manages Internal and external stakeholders.
• Identifies scope creeps and initiate change orders for new opportunities.
• Be able to anticipate customer challenges and come up with creative solutions to reach operational and financial goals.
• Be passionate about the work, driven to achieve and can-do attitude in ambiguous environment.
• Participates in pre-sales and sales process activities. Determines delivery approach alternatives and manages the selection of the final recommended approach to delivery.
• Ensures hand over from Sell to Execute and from Delivery to Care is done and monitors progress against it.
• Ensures project contract management process is initiated and executed.
• Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the own scope of the contract, including customer complaints, corrective actions, and changing requirements.
• Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and to all stakeholders.
• Monitors and controls that the project is delivered within the approved budget, profitability forecast, and planned scope.
• Ensures that the project meets all objectives for quality and looks continuously for quality improvement and customer satisfaction.
• Actively applies appropriate best practices and lessons learned throughout the life of the project.
• Monitors, controls and reports KPIs defined in customer contract.
• Conducts thorough risk management for all project risks and opportunities.
• Seeks to define new opportunities to expand and renew contracts with the customer.
• Completes the project closure and / or handover as required (for example, complete contractual requirements, post calculation, lessons learned).

Your Skills And Experience
You have:
• Bachelor’s or Master’s degree in Telecommunications or Electronics
• At least 10 years of experience in Radio networks planning and optimization domain: 2G/3G/4G/5G
• Experience in NPO technical leadership and management of project teams and financials.
• Ability to drive NPO life cycle of processes and deep dive as needed to set corrective course of action.
• Ability to absorb technical aspects and appropriately adapt the messaging to communicate to all levels within customer organization (ranging from customer engineers to CTO)
• Past experience in Analysis, Data deep dive and strong inclination towards Automation (workflow based or AI/ML)
• Fluent in Oral and written English Communications.
• Should be self-driven, result oriented, customer focused.

Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified? Go to Nokia on careers.nokia.com to apply

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