Summary
Date Posted: Monday, May 02, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Membership Services Assistant
Ref. MSA-001/2022
Job Summary:
Support the membership services, data entry and analysis to ensure accurate and timely processes and documentation of member information

Key Duties And Responsibilities
• Respond to membership inquiries – Members, Licenses, Renewals, Upgrades, Corporate
• Receive and process membership registration applications
• Support processing renewals of Members, Licenses, Renewals, Upgrades Corporate Memberships
• Support online applicants’ applications in the institution’s management system
• Support dispatch of membership cards and certificates through delivery and post
• Maintain membership registers
• Create, profile members and database
• Update member database
• Respond to emails related to registration and membership
• Document and records management - file membership documents
• Follow up on renewals and billings to ensure up to date status
• Upgrade member database of existing and deserving members by filtering and monitoring contributions to the institute and CPD Points earned
• Secure information by completing data base backups
• Support membership activities – forums, recruitment drives
• Support development of membership resources/data
• Support membership and advocacy activities
• Support the regional activities
• Perform related duties as assigned

Qualification And Knowledge
• Diploma in a related field

Experience
• Minimum of one (1) year experience.

Skills/Competence
• Proficiency in the use of spreadsheet packages (MS-excel) and other MS office packages.
• Ability to meet deadlines with minimal supervision
• Excellent interpersonal, communication and Organizational skills
• Analytical skills and presentation skills
• Effective in proof reading
• High degree of initiative
• Have strong personal values and character, maintains confidentiality
• Dedicated and excellent team player
• In addition to the professional qualifications, successful candidates will be required to meet the expectations of Chapter 6 on Leadership and Integrity and possess;
• Valid certificate of Good conduct
• Clearance certificate from the Ethics and Anti-Corruption Commission
• Certificate of compliance from the Higher Education Loans Board (HELB)
• A valid Kenya Revenue Authority (KRA) Tax Compliance clearance
• A valid certificate of clearance from the Credit Reference Bureau
• A relevant identification document
• Valid Membership Certificate from relevant Professional body

Work Hours: 8

Experience in Months: 12

Level of Education: Associate Degree

Job application procedure
All Application letters indicating the role and reference number, together with Curriculum Vitae and relevant certificates should be sent online in PDF format addressed to the CEO KISM, vacancies@kism.or.ke to reach him not later than Thursday, 12th May 2022.
All applicants will also be required (MANDATORY) to submit a filed KISM Job Application Form (Google Form) in addition to sending the application letter and certifications. The template form (Google Form) can be accessed using the Link below:
KISM is an equal opportunity employer and qualified applicants from all backgrounds are encouraged to apply.
Only shortlisted candidates will be contacted.
Interested and qualified? Go to Kenya Institute of Supplies Management on docs.google.com to apply

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