Job Purpose:
Reporting to the Principal Institutional Research Officer, the Research Analyst position coordinates all research related aspects of the Work Stream B of MasterCard Foundation’s Scholars Program e-Learning Initiative. The incumbent of the position will be fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action and provide strong support at all stages of Research, Monitoring & Evaluation of the project.

Responsibilities:
1. Determining the project’s research needs and conducting market research/validation, monitoring and evaluation
2. Collaborating with other MasterCard Foundation partners and stakeholders on MERL activities
3. Developing and administering survey instruments, management, collection and analyzing of data that will provide insights and help focus efforts towards achievement of the Initiatives’ goals
4. Measuring outcomes of the e-Learning Initiative and providing project monitoring updates and reports for decision making.
5. Leveraging on analytics to determine the effectiveness of activities and make continual improvements.
6. Perform other duties as assigned

Educational Qualifications and Professional Experience
1. Bachelor’s degree in Statistics or related field that involves research design, implementation and analysis from an accredited university.
2. Minimum of three (3) years’ experience in data analysis i.e. proven track record in programming and data analysis (qualitative and quantitative).
3. Demonstrate competency in Excel, SPSS, STATA, R or any other statistical software.

Personal Attributes & Competencies
1. Knowledge of major evaluation methodologies.
2. Experience in developing M&E plans including indicators selection, target setting, reporting, database management and developing M&E performance monitoring plans.
3. Ability to pay attention to details, prioritize projects and set and meet deadlines.
4. Report writing and presentation skills.
5. Knowledge management.
6. Proven ability to communicate effectively orally and in writing.
7. Training data collectors.
8. Ability to supervise a diverse team.
9. Quality results oriented and team player.
10. Commitment to promote quality, equitable and inclusive education through eLearning.

Working relations:
Internal: Faculty, Deans, Academic Chairs, ICT staff, e-Learning Team.
External: Service providers, Suppliers, other Universities, schools, Project consultants.

JOB DETAILS:

Job Purpose
The Marketing and Communications Officer – Projects is part of the Marketing & Communications team charged with the role of planning, developing, implementing and evaluating communications plans that raise the profile of the Mastercard Foundation Scholars Program and the eLearning Initiative to both internal and external stakeholders of USIU-Africa.
With deep understanding of programmatic needs for favorable engagement with internal and external stakeholders, the Officer will spearhead strategic, accurate, balanced and timely communications.
The Marketing and Communications Officer – Projects will collaborate with other Partners in the Mastercard Foundation Scholars Program and eLearning Initiative and will be responsible for communication at all levels and represent the projects’ rightful image to all stakeholders. The position will report to the Chief Manager, Marketing and Communications, USIU Africa.
The job holder will package and position the Mastercard Foundation Scholars Program and eLearning Initiative in communication channels to demonstrate opportunity and impact using creative and conventional platforms consistent with respective stakeholders.
The officer will work collaboratively with individuals who offer communications expertise within entities to ensure integration in messaging and tactics on activities that align with the Mastercard Foundation Scholars Program and eLearning Initiative communications priorities, bringing exceptional creativity and resourcefulness to the role.

Key Responsibilities/Tasks:
1. Develop, implement and evaluate communications guidelines for the Mastercard Foundation Scholars Program and eLearning Initiative in line with the Mastercard Foundation brand guidelines, position and represent it rightfully at all times and places. Sensitize the programs teams on proper communication and use of the Mastercard Foundation and USIU-Africa brand names.
2. Document and disseminate stories that demonstrate the impact of the Mastercard Foundation Scholars Program and eLearning Initiative internally at USIU Africa, in the African Continent and globally paying attention to the Scholars Program focus on Recruit, Educate, Prepare and Transition.
3. Build strong, useful and impactful relations and event communications with internal stakeholder groups and initiate and strengthen participation in the eLearning Community of Practice.
4. Support the Mastercard Foundation Scholars program and eLearning Initiative on effective Communication to strengthen existing and new Partnerships and Collaborations.
5. Plan, manage and document Mastercard Foundation Scholars Program and eLearning Initiative events and activities that are aligned to their goals including but not limited to all the students’ recruitment and admission drives, Scholars Awards Evenings, Scholars Community Building Activities, etc.
6. Develop and regularly update high-quality communication content targeted at internal and external audiences focusing on advertisement and marketing campaigns to publicize, popularize and launch 15 Online/blended programs, students’ recruitment, Scholars Program recruitment and selection, Scholar handbook, Scholars contract and other communication releases through the social media, the website and other platforms. Spearhead positive publicity on all fronts
7. Organize trainings and team buildings for the Mastercard Foundation Scholars Program and eLearning Initiative teams and plan and facilitate stakeholder engagement activities.
8. Support the market research and/or validation of 15 Online/blended Programs being developed at USIU Africa
9. Develop Communication responses on specific issues/queries/ concerns/ general information as and when necessary.

Qualifications /Educational/Professional/Experience:
1. Undergraduate degree in Education, Communications, Marketing, Journalism, Media Studies, Public Relations or a business-related field, from an accredited university.
2. 5 years’ experience in Communication for Development, Corporate Communications, Marketing, Media relations, Public relations or related field
3. Excellent writing and editing skills
4. Demonstrated experience creating successful communications plans
5. Demonstrated experience with digital and print communications
6. Experience in strategic stakeholder engagement and communications
7. Event management experience
8. Experience in brand building
9. Knowledge of web content management
10. Knowledge of the internal communications landscape
11. Issues management and crisis communications
12. Knowledge of Basic Kenya Sign Language will be an added advantage.

Personal Attributes and Competencies:
1. Takes initiative to leverage opportunities and tackle challenges
2. Uses creativity and critical thinking to identify solutions
3. Good in multi-tasking, able to work quickly and effectively under pressure with minimal supervision
4. Working knowledge and understanding of the value of storytelling in print, digital and social media channels. Commitment to USIU-Africa’s vision and values
5. Confidentiality and integrity;
6. Team player with excellent interpersonal and intercultural skills;
7. Self-motivated; Attention to detail and Confidence
8. Adaptability and reliability
9. Good training, facilitation and presentation skills
10. Knowledgeable about current youth trends especially in the education sector
11. Good Communication, interpretation and report writing skills
12. Good Observation skills
13. Research and Analytical Skills
14. Strong adherence to ethical practice and data privacy.



Job application procedure

If you have the requisite qualifications and experience and want to work as a team member in a modern and progressive institution where you can make a difference, please apply. Interested applicants must provide a cover letter and a current CV, certified copies of educational certificates and transcripts, names and addresses of three referees, current salary and benefits, telephone and e-mail contacts to the address below by 5.00pm, Friday, May 5, 2023
Director of Human Resources,
United States International University - Africa
P. O. Box 14634-00800, Nairobi, Kenya
Email: jobs-dvcasa@usiu.ac.ke