Summary
Date Posted: Tuesday, September 28, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Overview
I help businesses grow on the internet, increase revenue, expand brand awareness & earn happier customers.
Job Description
ABC Bank is a leading commercial bank that has been in existence for the last 38 years. The Bank is seeking to recruit a dynamic, creative, self-driven and highly motivated experienced professional for the below position.
Job title: Manager Infrastructure – ICT
Reporting to the Head of ICT, the Incumbent will be responsible for developing and managing the bank’s infrastructure and data centers to ensure 99.9% system availability. Further, he/she will ensure users get a seamless experience with the systems in accordance with the bank’s overall strategy and with an aim of achieving its target in providing financial services to its customers.

Responsibilities
• Responsible for the overall Network and Active directory Design, Implementation and administration
• Proactively plan and budget for Network, Active Directory, Network firewalls improvements and implementation of new ICT Infrastructure
• Responsible for overall design, implementation and administration of email and office automation software and hardware.
• Provides end-to-end performance monitoring and management of Applications, Infrastructure, and system health in order to proactively identify weaknesses and address them.
• Develop and implement a long-term ICT infrastructure strategy and establish performance bench lines that ensure 99.9% systems uptime.
• Develops and implements Antivirus and patch management policies in line with compliance requirements and best practice.
• Adding/deleting/creating/modifying user account information, resetting passwords, etc in line with compliance requirements and best practices
• Maintenance of up-to-date inventory documentation of hardware and software
• Ensure proper Change management process and procedures and documentation of all system changes
• Troubleshooting and resolution of any reported problems in adherence to set SLAs.
• Vendor Management – Manages Vendors to ensure 99.9% systems uptime, user satisfaction and
adherence to set Service Level Agreements
• Ensure proper management of the primary and secondary data centres by working with vendors and logistics department to ensure 99.9% uptime of power and ICT infrastructure
• Provides training and technical support for users with varying levels of IT knowledge and competence.
Setup, configure and distribute personal computers, laptops, and the peripherals
• Develops and enforces policies for the desktop application and security environmen
• Installing and configuring new hardware (servers, PCs, peripherals etc) and software.
Network security
• Develops and enforces security policies for all PCS and servers including antivirus and Operating
System updates.
• Develops and configures and manages authentication, authorization and accounting policies
• Maintenance of network servers file servers, VPN gateways, intrusion detection systems and firewalls.
Installation and support of Microsoft office applications, and other utility software.
• Ensure that only licensed software is installed in Bank’s hardware
• Install the licensed versions of the Microsoft Applications.
• Ensure and remove unlicensed software from user’s computers.
• Train users where applicable.
• Handle queries from user’s advice/assist or resolve them accordingly.
• Configure email clients for users.

Minimum Qualifications & Competence
• Degree in Computer Science/engineering or related field.
• MCSE and or Linux certifications a Must
• Certification in Checkpoint or CISCO firewalls, IBM, Sun/ Oracle highly desirable
• Have good troubleshooting analytical and problem-solving skills.
• Possess inter personal skills
• Continuous self-development.
• Good communicator, good listener, well groomed, quality conscious,
• Hard working and adaptable.
• High integrity.
• Capability to work with minimal supervision
Knowledge and Experience
• Wide Networking and project management experience with a minimum of 5 years’ experience in planning, systems analysis, design, support development of Active Directory, LAN/WAN infrastructure
as line or staff management.
• Directory, LAN/WAN infrastructure as line or staff management.
• Demonstrated experience integrating systems in multi-user, multi-platform, multitasking operating systems environments such as UNIX, Windows, TCP/IP
• Extensive experience in systems planning, design, development, maintenance and troubleshooting with a track record of accomplishment in large, complex Active Directory, LANs and client/serverbased systems.
• Demonstrated understanding of modern information security threats and competency in developing effective solutions.
• Demonstrated competency in project management in a cross-functional environment and experience in managing resources to meet goals on multiple projects

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

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Job application procedure
Click on the link to Apply https://blisshr.africa/job/ict-manager-2/

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