Summary
Date Posted: Wednesday, February 15, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

Responsibilities:
• Learner Experience: Supporting learners to make the most of their learning journey with AMI;
• Using and adapting engagement plans to support learners throughout their Learning Journey with AMI
• Managing the online learning experience for participants, including creating learning journeys and managing an online learning academy
• Providing group and 1-on-1 support to help learners to get started and navigate AMI’s online learning platform
• Proactively problem-solving, flagging and following up on tech-related challenges with AMI’s Tech Team

Programme Management: Implementing the roll-out of AMI’s core programmes;
• Mapping out a project plan, with clear timelines and priorities
• Co-facilitating programme kick-offs
• Liaising with your assigned facilitator to ensure that all learning content is shared timeously
• Setting up and managing in-person / virtual touchpoints (Learning Labs) throughout the programme
• Regularly checking / quality assuring data reflected in data dashboards to identify anomalies
• Programme Completion: Regularly engage with learners to ensure they are on track to successfully complete their learning programme with AMI and have gained maximum value from their engagement with AMI
• Working with AMI’s data team to update and use cohort-level dashboards to regularly review key programme data points to assess progress against programme milestones
• Flagging off-track or at-risk learners and working with the Lead: Learner Success to proactively problem-solve how to help learners to get back on track
• Regularly presenting cohort progress to internal stakeholders
• Providing up-to-date data and feedback about cohort progress to enable accurate and on-time reporting by the Client Success team
• Collect data for strategic projects to drive response rates for longitudinal and annual impact data collection

Supporting the Learner Success team;
• Participating in programme schedules, programme milestones and programme activities
• Supporting logistics for in-person / virtual Learning Labs
• Assisting members of the Learner Success team with one-on-one engagement as needed
• Peer Support: Actively participating in team collaboration days, regularly sharing learnings and best practice

Requirements
Qualifications & Experience
• Bachelor’s degree from a recognized institution
• Four (4) years’ experience in business consulting, company training, enterprise development or management education

Skills & attributes
• Strong analytical skills - ability to understand and analyse learning and development needs
• Ability to identify business challenges and turn them in to learning and development solutions
• Proven programme management skills and experience
• Experience working in entrepreneurial or high-growth environment
• Outstanding communication skills – both written and verbal with the ability to liaise confidently with clients
• Ability to work with a diverse, high-performing, entrepreneurial team across Africa
• Independent, self-motivated, and able to take full ownership of own workstreams
• Training and facilitation skills is an advantage
• Rock-solid integrity and commitment to AMI’s values of excellence, innovation, and accountability


Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

Job application procedure

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