Key Responsibilities:

• Help expand the operational (sales) footprint across Nairobi and then to other Kenyan urban centers
• Model, validate, align-on and then lead implementation of the expansion strategy
• Codify the expansion strategy and experience into an “expansion playbook”
• Oversee, manage, and grow Tushop’s “Community Leaders” who will act as the on-the-ground face of the company for end-customers
• Collaborate with Tushop’s Marketing, Procurement, Logistics, and Product Teams to inform on strategic marketing initiatives, product and customer experience enhancements, and support on Procurement and Logistics capacity planning

Possible Future Responsibilities:

• Manage a team of CL managers
• Conduct Market Research to identify opportunities for new products / services within markets
• Support the Commercial and Vendor teams in providing value or developing products for
  suppliers/manufacturers.

The profile we’re likely to hire:

• Bachelor’s degree in a relevant field, such as business, finance, or engineering
• An entrepreneur at heart (who also derives energy by working with people on-the-ground; a people’s problem solver)
• Required years of experience is relative – what matters is potential, commitment, and ability to develop skills to the job at hand – but as a rough minimum this could be 3 years of relevant experience or 5 years overall experience, preferably with leadership experience in a growing startup or other high-growth environment
• Experience in the e-commerce, retail, FMCG sectors a plus (especially in emerging markets)
• Proven track record of success in driving strategic growth, operations, and execution
• Strong analytical skills and ability to identify and prioritize key initiatives and opportunities; exemplary ability to prioritize for efficiencies and impact
• Excellent communication and interpersonal skills, with the ability to build relationships and influence others, and to be a joy to work with
• High level of organization and attention to detail
• An individual who exemplifies integrity and honesty

Key Responsibilities:

• Work closely with the CEO to understand, review, and support the company’s strategic goals and priorities – as they fit with the company’s vision and mission.
• Identify and prioritize key initiatives and opportunities, and develop work plans to drive their successful execution, in part by ensuring effective team alignment, buy-in, and ownership.
• Develop and implement operational processes, systems, and structures including OKRs to build on the company’s foundation to better effect scale and growth.
• Coordinate and manage cross-functional projects and initiatives, working closely with other members of the leadership team and key stakeholders.
• Help manage the CEO’s time and priorities, ensuring that the CEO is working on the most important items for the company.
• Help complete priority items for the CEO to an appropriate level of quality.
• Keep the CEO accountable for commitments, while helping keep reports accountable for results.
• Act as a key liaison between the CEO and other members of the leadership team, facilitating
  communication and coordination.
• Act as a key advisor, thought-partner, and honest critic to the CEO, providing strategic guidance and support on a wide range of issues.
• Support the CEO, Head of Finance, and other key stakeholders and company leaders in collating data and analysis into reports, documents, and presentations (e.g. for board meetings).
• Help manage the company’s external relationships, including with investors, partners, customers, and other stakeholders (including by collating reports and analysis from department heads and generating reports, documents, and presentations).
• Help to identify and recruit key talent to support the company’s growth and success.

The profile we’re likely to hire:

• Bachelor’s degree in a relevant field, such as business, finance, or engineering; MBA preferred
• At least 5 years of experience in a leadership role, preferably in an early stage startup or high-growth environment (or as a management consultant)
• Experience in the e-commerce, retail, FMCG sectors a plus (especially in emerging markets)
• Proven track record of success in driving strategic growth, operations, and execution
• Strong analytical skills and ability to identify and prioritize key initiatives and opportunities
• Strong data analysis skills
• Excellent communication and interpersonal skills, with the ability to build relationships and influence others
• High level of organization and attention to detail, with the ability to manage multiple priorities and projects effectively
• Experience living with emerging markets and economies in general