Job Summary

Reporting to an Information Services (IS) Officer, the role is responsible for providing support in the development, implementation, maintenance, and support of Business Systems (software applications, databases, and related tools).

Main Responsibilities

The key roles and responsibilities of the role include but are not limited to:

• Assist in the development, implementation, maintenance, and support of business applications/software, including associated databases (MS SQL Server, IBM DB2, SAP HANA, etc.).
• Liaise with relevant vendors, contractors, service providers, and project implementers.
• Carry out the deployment and installation of end-user software.
• Prepare and submit reports on area of responsibility as directed.
• Any other duties as may be assigned within the functional area, and deputizing for IS Officers in their various roles. 

Qualifications and Competences

• A Bachelor's degree in Computer Science or Technology related field from a recognized institution. Relevant professional qualifications are an added advantage.
• A minimum of three (3) years' corporate work experience in a multi systems technology environment with demonstrable track record, at least one of which should be in business system analysis.
• Working knowledge of a wide variety of programming languages (JavaScript, Python, SQL, SAP ABAP) is an added advantage, and any other related professional certifications.
• Key competences include technical aptitude, methodical and disciplined approach to problem solving, independence to work under minimal supervision, and ability to work in a multi-cultural setting.
• Fluency in English is a requirement with knowledge of TDB's other working language (French) as added advantage.

Job Summary

Reporting to an Information Services (IS) Officer, the staff member will be involved in maintenance of Information and Communication Technology (ICT) infrastructure including Telephony, Local and Wide-Area Networks, as well as Virtual Server & Storage systems.

The role entails performing Back-Office technical duties to ensure reliable and efficient ICT infrastructure.

Main Responsibilities

The key roles and responsibilities of the role include but are not limited to:

• Assist in configuring and maintaining the Bank's Telephony, Network, Server, and Storage systems.
• Liaising with relevant vendors, contractors, and service providers.
• Any other duties, as may be assigned, including but not limited to deployment and installation of end-user hardware, undertaking housekeeping and reporting functions for the area of responsibility, and deputizing for IS Officers in their various roles.

Qualifications and Competences

• A Bachelor's degree in Computer Science/ICT/Telecommunications or related field from a recognized institution. Relevant professional qualifications are an added advantage.
• A minimum of three (3) years in total of job-related experience with demonstrable track record as System administrator, Network administrator and Helpdesk/support.
• A professional qualification/certification in relevant fields such as Microsoft Certified Engineer (MCSE), Cisco Certified Network Administrator (CCNA), Cisco Wireless Network Fundamentals (WIFUND) and Cisco Unified Wireless Security, Unified Communication, VMware Certification (or equivalent), Information Technology Library (ITIL) certification is an added advantage.
• Key competencies include technical aptitude, troubleshooting ability, methodical and disciplined approach to problem-solving, independence to work under minimal supervision, and ability to work in a multi-cultural setting.
• Fluency in English is a requirement with knowledge of TDB's other working language (French) as added advantage.