Responsibilities:

Operational

• Work closely with the Finance and Operations Manager to provide operational support to project activities, specifically for USAID/Somalia team.
• Support financial needs by processing payments, preparing tax forms, and scanning financial documents in a timely manner.
• Assist in arranging and coordinating travel for both long- and short-term staff, including facilitating booking of venues for accommodation, meals, conference facilities, and other related services.
• Support and lead compliant procurement actions as needed (e.g., for materials for workshops).
• Ensure asset inventory control and management, facilities management, and coordinate transportation.
• Perform errands in support of assigned tasks, such as post-office deliveries, pickups, project purchases, or other miscellaneous tasks.

Technical

• Assist Communications Specialists in supporting strategic communication tasks required by USAID, such as the development and production of information products and publications, event coverage, field work, photography, social media management, and writing.
• Contribute to the professional presentation and execution of communications products and services and contribute to systems to track metrics/indicators.
• Work with the project team to produce compelling and relevant content that adheres to USAID branding and style guidelines.
• Participate in and contribute to presentations, strategy, and performance review meetings.
• Be a part of the editorial and creative process, bringing new and creative ideas to the table based on expertise and research.

Qualifications:

• Bachelor’s degree in a relevant field is required.
• Minimum three years of relevant professional experience is required, including experience with media management, public relations, and/or digital technologies such as Meta Ads, Twitter Ads, or Brandwatch.
• Experience working and traveling in Kenya and Somalia and in-depth understanding of Kenyan and Somali culture, geography and development issues is required.
• Experience managing operational tasks in Somalia, including coordinating travel, planning events, and processing payments is strongly preferred. 
• Experience working with non-governmental organizations, donors and/or agency or mass media is preferred.
• Experience in developing content for social media is preferred.
• Strong oral and written communication, analytical, interpersonal, and team management skills are required.
• Strong written and verbal fluency in English is required. Proficiency in Kiswahili and/or Somali languages is strongly preferred.

Responsibilities:

• Maintain a clear understanding of the mission's portfolio and structure, as well as mission and Agency communications objectives.
• Contribute to the professional presentation and execution of communications products and services and contribute to systems to track metrics/indicators that will translate the effectiveness of these efforts.
• Produce compelling and relevant content that adheres to branding and style guidelines and uses a consistent tone, style, and language to communicate to target audience.
• Participate in and contribute to presentations at quarterly coordinating, strategy, and performance review meetings that assess MSI efforts during the previous quarter.
• Contribute to the accountability of the project by tracking/updating content and tasks using project management and filing systems.
• Contribute to the development of technical team communications strategies and content plans in their area of coverage.
• Provide daily monitoring and management of platforms to flag any sensitive issues.
• Contribute to the development of social media messaging and toolkits with draft messages, corresponding links, and appropriate images on a regular basis.
• Schedule and post social media content optimally as per the content calendar and checking that all edits have been made and approvals secured prior to publishing.
• Work with management on a daily basis to develop systems and workflows among the team that streamline social content development, approvals, and publishing.
• Provide analytics, including impressions, clicks, views, and other useful indicators of community engagement and growth.
• Contribute to a monthly catalog of news stories that will be further analyzed by an independent media monitoring organization on a monthly and quarterly basis.
• Facilitate travel, coverage, or otherwise liaising with journalists on site visits.
• Conducting interviews, taking photos, videos, or otherwise supporting field work or events, and assisting with other activities, such as assembling materials, setting up signage, tents, etc.
• Work with photographers and videographers to capture human interest stories.

Qualifications:

• Bachelor’s degree in a relevant field is required.
• Minimum five years of relevant professional experience in journalism or public relations, including demonstrated experience in digital technologies such as Meta Ads, Twitter Ads, Brandwatch, or others is required.
• Experience working and traveling in Somalia and in-depth understanding of Somali culture, geography, and development issues is required.
• Experience working with non-governmental organizations, donors and/or agency or mass media is preferred.
• Experience in building the capacity of others on how to develop content for social media is preferred.
• Social media or digital marketing certifications are preferred.
• Experience with managing influencers and user-generated content is preferred.
• Broad knowledge of digital (websites, social networking, email and blogging), photography and videography to seamlessly apply to multiple scenarios is required.
• Strong written and verbal fluency in English and Somali languages is required.