Duties and Responsiblities

1. Develop processes and procedures to ensure satisfactory delivery of service to customers.
2. Ensure optimal use of digital tools where applicable.
3. Develop mechanisms of customer engagement and feedback.
4. Execute and implement management strategies for the department.
5. Provide professional advice to clients ensuring that they are fully aware of the ramifications of any relevant provisions of the Insurance Act and/or Industry developments.
6. Attend client’s renewal meetings and placing insurance covers in accordance with client’s requirements;
7. Regular review of underwriter performance through a practical scorecard.
8. Peruse and confirm that policy documents and endorsements issued by underwriters conform to the cover issued;
9. Ensure compliance with ISO and other company policies especially those pertaining to quality control.
10. Prepare and negotiate quotation for accounts on tender.
11. Carry out insurance portfolio GAP analysis to identify organic growth opportunities.
12. Participate in market negotiations & risk placement.
13. Ensure timely premium settlement, receipting and allocation of premiums for the accounts within your management.
14. Study, internalize and advise both the business and the clients on the trends in the economic sectors allocated to you.
15. Ensure SLA’s and annual service plans for your clients are in place and adhered to.
16. Train clients on products and emerging risks.

Key Result Areas

• Quality service.
• 100% Business Retention.
• Business Growth by meeting renewals and organic growth budget.
• Debt management.

Key Competencies

• Organizational and analytical skills
• Interpersonal and communication skills
• Persuasion skills.
• Flexibility and adaptability skills

Knowledge And Skills Required

• Minimum of 7 Years’ Experience in General Insurance (Non Medical) Broking Role.
• Professional and Academic Qualifications
• Bachelor degree in business related studies.
• Professional Qualification – Diploma in Insurance (ACII/AIIK).

Duties and Responsiblities

• Identifies, targets and builds new relationships with existing and potential clients for revenue growth.
• Develop a credible pipeline of prospective clients and growth strategies that allows for the achievement of individual monthly and annual targets.
• Clearly articulates value propositions to existing and prospective clients.
• Responsible of creating targeted sales and marketing plans.
• Take part in the development of various products distribution channels.
• Maintain a calendar for marketing campaigns.
• Foster existing relationships to protect existing books of business.
• Provide weekly and monthly production reports.

Key Competencies

• Integrity.
• Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
• Good negotiation and networking skills.
• Passionate, confident, energetic, and proactive.
• Organizational and analytical skills.
• Interpersonal and communication skills.
• Flexibility and adaptability.

Knowledge And Skills Required

• 4 years relevant experience with demonstrated success in a similar position preferably within the insurance industry.
• Experience in sales management with a proven track record.
• Professional and Academic Qualifications
• Bachelor’s Degree in a Business-related field.
• Diploma in Insurance (AIIK) or ACII.

Duties and Responsiblities

• Identifies, targets and builds new relationships with existing and potential clients for revenue growth.
• Develop a credible pipeline of prospective clients and growth strategies that allows for the achievement of individual monthly and annual targets.
• Clearly articulates value propositions to existing and prospective clients.
• Develops business growth strategies to help drive revenue growth.
• Responsible of creating targeted sales and marketing plans.
• Clearly understands client needs and can tailor make solutions to address the needs.
• Participates in product development and creation of marketing collateral to support targeted value propositions.
• Take part in the development of various products distribution channels.
• Maintain a calendar for marketing campaigns.
• Foster existing relationships to protect existing books of business.
• Provide weekly and monthly production reports.

Key Competencies

• Integrity.
• Positive attitude, self-motivated, self-driven and able to work with minimal supervision.
• Good negotiation and networking skills.
• Passionate, confident, energetic, and proactive.
• Organizational and analytical skills.
• Interpersonal and communication skills.
• Flexibility and adaptability.

Knowledge And Skills Required

• 5 years relevant experience with demonstrated success in a similar position preferably within the insurance industry.
• Experience in sales management with a proven track record.
• Professional and Academic Qualifications
• Bachelor’s Degree in a Business-related field.
• Diploma in Insurance (AIIIK) or ACII.