Role:

Staff

• To ensure that the field managers working in the section allocate daily work targets to staff and record performance of all team members.
• To ensure that all labour in the section is effective and efficient and that all staff achieve the recommended daily tasks.
• To maintain staff discipline and welfare in accordance with the company policy.

Planning

• To plan all the farm/section operations for the month, week, and day in consultation with the farm manager.
• To ensure that all crop husbandries i.e., land preparation, planting, weeding, irrigation and spraying etc are done to the highest possible standard.
• To confirm all picking predictions done by picking supervisors.
• To ensure that produce is picked on time, handled carefully and is of high quality in accordance with the packhouse standards.
• To co-ordinate produce shading and transport to the packhouse
• To communicate with packhouse daily and make regular visit to confirm quality issues.

Audits/ standards

• To ensure the company field operations adhere to customer standards (as per audit guidelines)
• Handle and address any deviation on standards (customer responses)
• Ensure the basic guidelines around Fairtrade are well managed.

Record keeping

• To ensure that various team leaders, scouts and supervisors keep accurate records of all operations carried out in the section.
• To ensure that post-harvest field sizing is managed as per standard

Key Performance Areas:

• Oversee all the post harvest quality systems.
• Oversee development and implementation of relevant post harvest technical standards.
• Run the Day’s Orders and the Next Day’s Orders, and confirmations.
• Confirm and organize Production Boards, and processing efficiencies.
• Look at staff efficiency rates; organize them from most efficient to least efficient.
• Look at Raw Material utilization, stock reconciliations.
• Handle staff issues.
• Handle Packaging stocks, and orders and reorders for the same.
• Organize the Floor, Cells as per our discussions yesterday.
• Organize Sleeving on Line.
• Sign and confirm Shipments and confirm pack lists.
• Oversee development and implementation of the relevant technical SOPs.
• Develop, Implement and review the quality management systems for the packing systems for the pack sites.
• Liaise with the marketing teams in product specifications for customers.
• Co-ordinate compliance to specs while processing (Which include but not limited to cut stage, devitalisation process & cool chain management).
• Respond and correct issues on customer complaints.
• Develop documentation and participate in review of all technical data and implementation and review of the current internal procedures as need arises or as advised.
• Make and Implement a workable hygiene schedule for all sections of the pack house, develop rotas and compile a database for micro results.
• Investigate and advise on responses and customer complaints for out of specifications microbial or chemical levels.
• Documents control for the Pack house.
• Act as a point of contact for the technical department, ensuring that queries receive timely and accurate responses.
• Ensure all the cold rooms meet both hygiene and sanitation standards.
• Ensure a smooth workable traceability system of all flowers from farm to dispatch.
• Provide initiative in Developing, documenting and running of NPD/R&D department.
• Stock management and issue of quality status of processed and ungraded stocks.
• Ensure compliance to Environmental law/acts.
• Develop & ensure a workable Pest/Rodent management system.

Skills /Attributes Competencies:

• Good cognitive skills
• Team player.
• Fast thinker.
• Sound IT knowledge.
• Good communication and interpersonal skills.
• A strong personal initiative.
• Confidentiality.
• Good organization Skills.
• Able to work independently.
• Good decision-maker.
• Attention to detail
• Broad thinker