Job Summary:

To translate new ideas and opportunities into new products and to improve existing products. This role involves market research, development of product papers, implementation of approved products, coordinating user tests and working with marketing team to launch products and services. In addition, it entails project management, product maintenance, product performance monitoring and vendor coordination. The purpose is to create Bank’s products that are suitable to evolving customer needs and ultimately ensuring return on investment i.e. profitability.

Key responsibilities:

• Conceptualizing and crystalizing new product ideas into concrete business cases and proposals. The approved businesses cases culminate into new products;
• Planning and implementing all elements of new products/up-grading and rolling them out in conjunction with Manager Marketing;
• Coordinating with various support services, as required, for product features implementation and user acceptance testing;
• Customer, competitor and market monitoring to identify new/upgraded product needs and opportunities(environment scanning and comparison);
• Negotiating with and closing deals with third party vendors, service providers and other external dependencies as required for the product;
• MIS generation and analysis by preparing manuals and procedures, preparing product approval papers and arranging sign-offs; and
• Product maintenance for certain products which involves trouble shooting for technical hitches and breakdowns including coordination with external vendors as necessary

Qualifications:

• Master’s degree in Marketing, Strategic Management or its equivalent from a recognized institution will be an added advantage; and
• Bachelor’s degree in Business Information Systems, Strategic Management, Marketing or its equivalent from a recognized institution
• Chartered Institute of Marketing diploma or its equivalent; and
• Member of Chartered Institute of Marketing (CIM) or equivalent professional body.
• At least 5 years relevant experience in a similar role.
• Ability to write complex letters, comprehensive reports and to perform complex calculations

Competencies and Attributes

• Excellent communication and interpersonal skills;
• Strong people management skills;
• Strong innovative and creative thinking skills;
• Excellent problem solving and decision making skills;
• Excellent project management skills; and
• Should demonstrate knowledge of banking applications

Job Summary

The role is responsible for contribution tthe growth of the Bank’s asset and liabilities books through achievement of allocated targets, the management of a portfoliof key corporate accounts and for assisting the Head of Business with administration, market intelligence & strategy execution in Business Department.

Key responsibilities

• Develop cost effective, long term asset business with companies and organizations of repute in order tensure the Bank’s maximum profitability;
• Act as key consultant tclient’s senior management, providing them with the evaluation and implementation of financing strategies or structures.
• Maintaining adequate relationship contact with assigned customers tensure their expectations are managed and that they have appropriate understanding of FCB.
• Anticipate and be continually sensitive tthe shifting customer expectations and initiate appropriate measures tensure that FCB stays ahead of competitors in rendering customer service;
• In liaison with the branch managers handle transactions for Corporate customers on a day tday basis always ensuring the bank is not unduly exposed
• Continually Identify and exploit cross selling opportunities that embed the bank and its products with the customers’ needs.
• Identify and develop a dynamic target pipeline and market for new profitable and/or status customers from the identified target sectors;
• Ensure compliance tKnow Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.
• Participate in cross-functional activities that help promote and nurture collective responsibility tthe bigger objectives of the Bank.
• Periodic (as specifically defined) performance reporting on marketing activities;
• Active portfolimanagement and development by maintaining existing income sources.
• Developing and managing customer relationships with target customers through active and measurable call visit plans with all assigned customers and prospects.
• Active portfolimanagement and development by maintaining existing income sources.
• Responsible for structuring and negotiating finance and/or lease agreements according testablished guidelines.
• Coordination of services for assigned clients, the monitoring of contractual obligations for these accounts and active participation in retentive marketing efforts for securing additional business opportunities with clients.
• Provide outstanding relationship management and advice ta varied and challenging mix of business customers.
• Negotiation of new financing arrangements and opportunities, preparation and review of proposals for approval
• Contribute tformulation of strategies for the corporate business
• Adopt a value based management approach tcost control.

Qualifications:

• Hold a Bachelor’s Degree in Business, or finance related field.
• Professional Banking operations training e.g. AKIB, ACIB, Business Development background
• Have a minimum of 3 to 5 years relevant work experience in a similar position with proven result.
• Passion for selling and client relationship must be evident.
• Experience in banking industry or a financial institution.
• A proven record of successfully managing customer relations and growing a portfoliof financing and asset clients.

Competencies & Attributes:

• Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills. A forward planner with clear focus, ardent team player, mature, reliable, hardworking and able twork without supervision.
• Sound knowledge of the Bank’s products and services; CBK Prudential Guidelines.

Job skills:

• Understand the Banking Act, Central Bank Regulations, prudential guidelines
• Knowledge of current trends in client relations; business trends in banking & financial institutions
• Demonstrate a high degree of sensitivity, confidentiality when dealing with internal &external customers.
• Have a high sense of diplomacy, accuracy, attention for detail and with strong analytical ability. 
• High levels of professionalism and professional development.
• Business acumen, Strategic thinker with ability tmake sound decisions for the business
• Have good PR/interpersonal skills, have outstanding communication and reporting skills, problem analysis and listening ability.
• Honest with impeccable integrity (high ethical standards).

Computer skills: Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email

Job Summary:

This role is responsible for contribution tthe growth of the Bank’s asset and liabilities books through the management of a portfoliof all assigned accounts and for assisting the Business team at the branch with market intelligence & referrals and mining of portfolitgeneral leads and increase wallet share.

Key responsibilities:

• Ensure the overall portfoliperformance and asset quality remains strong and independently assess, and, jointly with SME Relationship Managers, develop strategies and actions tresolve issues that could increase risk and/or create loss for the Bank.
• Analyze financial requirements of customer and match with the bank’s product offerings
• Develop and maintain strong working relations with all existing clients at key levels toptimize the utilization of approved facilities
• Continually Identify and exploit cross selling opportunities that embed the bank and its products with the customers’ needs Develop key triggers for portfolitgenerate leads e.g., declining balances tensure retention of potentially unhappy customers
• Manage business risk associated with SME businesses e.g., Portfoliat risk
• Tevaluate credit proposals and ensure the credit applications process on a timely basis with the bank’s set turnaround times.
• Ensure there is proper covenants tracking for the assigned portfoliand all approved terms and conditions for facilities are up-to-date

Qualifications:

• Hold a Bachelors Degree in Business, or finance related field. Masters degree an added advantage.
• Professional Banking operations training e.g. AKIB, ACIB, Business Development background
• Have a minimum of three (3) years relevant work experience in a similar position with proven result oriented track record.
• Experience in banking industry or a financial institution.
• A proven record of successfully managing customer relations and growing a portfoliof financing and asset clients.

Competencies & Attributes:

• Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills. A forward planner with clear focus, ardent team player, mature, reliable, hard working and able twork without supervision.
• Sound knowledge of the Bank’s products and services; CBK Prudential Guidelines.

Job skills:

• Understand the Banking Act, Central Bank Regulations, prudential guidelines
• Knowledge of current trends in client relations; business trends in banking & financial institutions
• Demonstrate a high degree of sensitivity, confidentiality when dealing with internal & external customers.
• Have a high sense of diplomacy, accuracy, attention for detail and with strong analytical ability.
• High levels of professionalism and professional development.
• Business acumen, Strategic thinker with ability tmake sound decisions for the business
• Have good PR/interpersonal skills, have outstanding communication and reporting skills, problem analysis and listening ability.
• Honest with impeccable integrity (high ethical standards).
• Computer skills: Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email.

Job Summary

The role is responsible for contribution tthe growth of the Bank’s asset and liabilities books through achievement of allocated targets, the management of a portfoliof key corporate accounts and for assisting the Head of Business with administration, market intelligence & strategy execution in Business Department.

Key responsibilities

• Develop cost effective, long term asset business with companies and organizations of repute in order tensure the Bank’s maximum profitability;
• Act as key consultant tclient’s senior management, providing them with the evaluation and implementation of financing strategies or structures.
• Maintaining adequate relationship contact with assigned customers tensure their expectations are managed and that they have appropriate understanding of FCB.
• Anticipate and be continually sensitive tthe shifting customer expectations and initiate appropriate measures tensure that FCB stays ahead of competitors in rendering customer service;
• In liaison with the branch managers handle transactions for Corporate customers on a day tday basis always ensuring the bank is not unduly exposed
• Continually Identify and exploit cross selling opportunities that embed the bank and its products with the customers’ needs.
• Identify and develop a dynamic target pipeline and market for new profitable and/or status customers from the identified target sectors;
• Ensure compliance tKnow Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.
• Participate in cross-functional activities that help promote and nurture collective responsibility tthe bigger objectives of the Bank.
• Periodic (as specifically defined) performance reporting on marketing activities;
• Active portfolimanagement and development by maintaining existing income sources.
• Developing and managing customer relationships with target customers through active and measurable call visit plans with all assigned customers and prospects.
• Active portfolimanagement and development by maintaining existing income sources.
• Responsible for structuring and negotiating finance and/or lease agreements according testablished guidelines

Qualifications:

• Hold a Bachelor’s Degree in Business, or finance related field.
• Professional Banking operations training e.g. AKIB, ACIB, Business Development background
• Have a minimum of 2 years relevant work experience in a similar position with proven result.
• Passion for selling and client relationship must be evident.
• Experience in banking industry or a financial institution.
• A proven record of successfully managing customer relations and growing a portfoliof financing and asset clients.

Competencies & Attributes:

• Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills. A forward planner with clear focus, ardent team player, mature, reliable, hardworking and able twork without supervision.
• Sound knowledge of the Bank’s products and services; CBK Prudential Guidelines.

Job skills:

• Understand the Banking Act, Central Bank Regulations, prudential guidelines
• Knowledge of current trends in client relations; business trends in banking & financial institutions
• Demonstrate a high degree of sensitivity, confidentiality when dealing with internal & external customers. Have a high sense of diplomacy, accuracy, attention for detail and with strong analytical ability.
• High levels of professionalism and professional development.
• Business acumen, Strategic thinker with ability tmake sound decisions for the business
• Have good PR/interpersonal skills, have outstanding communication and reporting skills, problem analysis and listening ability.
• Honest with impeccable integrity (high ethical standards).
• Computer skills: Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email.