Summary
Date Posted: Thursday, November 03, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
VACANCY: IT and Administration Assistant

JOB PURPOSE
To provide leadership in all IT system-related functions within IMLU and general administrative support relating to programmes, HR, finance and procurement.

MAIN RESPONSIBILITIES OF THE JOBS

Managerial / Supervisory/ Operational Responsibilities or roles:

INSTITUTIONAL IT ROLES

1) Leads in all IT-related matters including the development of an institutional IT policy;

2) Leads in ensuring all IT equipment is in working condition;

3) Performs routine IT maintenance including troubleshooting, repairs, and allocation of equipment;

4) Supervises the external IT support person; identifying weekly assignments, and submitting reports to the line manager on weekly work completed by the external consultant;

5) Leads in IT-related contracting and up-to-date service provider contracts;

6) Maintains an accurate record of IT equipment allocation to staff and the status of all IT equipment;

7) Maintains IT systems to ensure that they are functional; safe and secure, accessible, and up-to-date;

8) Maintains and updates as necessary, all hardware and software configurations to ensure optimum operations in all departments;

9) Schedules periodic servicing and repairs, and upgrading/updating of IT equipment;

10) Ensures Backup data daily to avoid data loss;

11) Ensures CCTV is running, and pictures are of good quality;

12) Collects the organisational data security equipment from the offsite location whenever it is needed and returns it. Adhering to the prescribed security measures when performing the duties above.

ADMINISTRATIVE ROLES

13) Maps out service providers before/during or after filed work such as financial support/reimbursement of clients by offering proper support to ensure that core business is undertaken;

14) Supports in developing and maintaining a programme’s client database in MS Access;

15) Assists in the procurement of stationery and other programme-related materials by sourcing relevant quotations from relevant sources and ensuring delivery to the relevant departments, monthly;
16) Providing logistical support to the Programmes department to ensure the smooth running of programme operations;

17) Assists in doing follow-ups with the relevant head of departments on the use of cabs by relevant officers as indicated in the cab vouchers;

18) Assists the HR and Administration officer in providing Administrative support to matters relating to HR and procurement; and

19) Makes travel and accommodation arrangements for programmes staff, board and stakeholders

20) Any other duty assigned by the Supervisor from time to time.

KNOWLEDGE, SKILLS AND EXPERIENCE
Minimum level of academic qualification, skills and knowledge required to perform effectively in the role

Minimum: Diploma in Information Technology or related field with a bias in software Desirable: Degree in Information Technology or related field with a bias in software Knowledge and understanding of IT equipment repairs and maintenance;

Knowledge and understanding of web design and maintenance

Knowledge and understanding of database design and maintenance

Demonstrable knowledge and understanding of IT security systems and practices
Minimum level of professional qualification required to perform effectively in the role:

• Certified System Administrator.

• CISCO

• Certified Computer Network Professional (CCNP),

• Microsoft Servers

• A combination of hardware and software competencies will be an added advantage.

COMPETENCIES

1. Working with Others

a) Team working: Works effectively as a member of a team. Takes responsibility for getting things done as part of a team.

b) Customer Focus: Is professional and polite in all dealings with customers, providing a quality service.

c) Communicating and influencing: Actively listens. communicates information effectively

2. Delivering Results

a) Making informed decisions: Is aware of the data/ information/research available to inform and develop areas of work. Keeps up to date with information and its quality to make Judgements

b) Organisation Delivery: Plans time effectively to achieve results in day-to-day work organized and prioritises work.

c) Adaptability: Willingly takes on new tasks/adopts new approaches as required as appropriate to the job role. Participates in CPD and takes responsibility for keeping professional skills and knowledge up to date.

3. Focusing on the future

a) Entrepreneurship and Commercial Focus: Works to ensure that resources are used with care and due regard to cost and the environment.

b) Creativity and Innovation: Seeks out, reviews and integrates new ways of working into the role

c) Leading and Coaching: Displays high personal standards, gives and receives feedback and ensures that colleagues are aware of their roles and responsibilities. Leads by example.

Job Experience: No Requirements

Work Hours: 8

Level of Education: Associate Degree

Job application procedure
To apply for this job email your details to jobs@imlu.org 

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