Vacancy title: IT Support Specialist
[ Type: FULL TIME , Industry: Professional Services , Category: Computer & IT ]Jobs at:
Advatech Office Supplies LimitedDeadline of this Job:
17 August 2022
Summary
Date Posted: Wednesday, August 03, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Duties and Responsibilities
1. Answering client inquiries, scheduling meetings and following up with clients about their order status.
2. Scheduling, running software demonstrations and training prospective clients
3. Scheduling customer meetings and conferences.
4. Managing client accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems clients may encounter.
5. Qualify, develop, and maintain thorough company and product knowledge, research consumer needs, and identify how our solutions can meet them
6. Good sound Knowledge on, Quick books and Accounting
Skills and Qualifications
A bachelor's degree/ diploma in computer science, BBIT, Computer engineering, or a related field.
1. 1-2 years sales experience in Software support experience is a MUST
2. Should have business oriented.
3. Strong analytical, organizational and time management skills.
4. Excellent team working, motivational, interpersonal, communication, and customer service skills.
5. Experience working with Sage Accounting System/ QuickBooks 24 or any other CRM platforms
Skills and Qualifications
1. A bachelor's degree/ diploma in computer science, BBIT, Computer engineering, or a related field.
2. 1-2 years sales experience in Software support experience is a MUST
3. Should have business oriented.
4. Strong analytical, organizational and time management skills.
5. Excellent team working, motivational, interpersonal, communication, and customer service skills.
6. Experience working with Sage Accounting System/ QuickBooks 24 or any other CRM platforms
Work Hours: 8
Experience in Months: 12
Level of Education: Bachelor Degree
Job application procedure
If you meet the above criteria kindly submit your application to careers@advatech.co.ke and indicate IT Support specialist on the subject of your email
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