Vacancy title:
IT Specialist

Jobs at:
Telkom

Deadline of this Job:
10 September 2018

Duty Station:
Nairobi, Kenya

Summary
Date Posted: 29 August 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

About the Company

JOB DETAILS:

Telkom connects the people that keep Kenya on the move. It does this by providing integrated telecommunications solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data, mobile money as well as network services. Powered by its vast fibre optic infrastructure, it is also a major provider of wholesale, carrier-to-carrier traffic within the country and the region.

IT Specialist – BI and Mediation

•  Job TypeFull Time
  
•  QualificationBA/BSc/HND
  
•  Location Nairobi
  
•  Job Field ICT / Computer
  
  Reporting to: Manager – IT Billing Support
  Band: 3
  

Department: Technology Division
About This Role: We are seeking an individual who is dynamic by nature and passionate about people with a track record of delivering results to join our IT Team. The job holder will be required to administer and support BI and Mediation applications. In addition he/she should ensure that all the applications are available 24/7 with up to date information and liaise with the business to ensure expectations are met on time.

What You Will Do

•  Monitor BI and Mediation applications ensuring that all downstream applications receive inputs.
  
•  Perform data catch-up and other corrective actions in the event of faults.
  
•  Perform data quality and consistency checks on data in the BI and Mediation applications.
  
•  Generate and circulate daily, weekly and monthly application QOS reports
  
•  System administration of BI and Mediation system by ensuring system and user configurations are set up correctly.
  
• Handling business requests which involves carrying out feasibility study and implementation on BI & Mediation systems
  
•  Perform troubleshooting, first/second level support and resolution of issues with respective system vendors
  
•  Document BI and Mediation processes/systems and ensure they are up to date
  
•  Project involvement in procuring and implementation of BI and Mediation systems / upgrades
  
•  Redundancy and back up management – ensuring redundancy for BI and Mediation are backed and that backup system is available and working.
  
•  Carry out system maintenance together with system administrators and database administrators to ensure Mediation and BI systems are functioning optimally e.g. disk space check/expansion, memory & CPU checks
  
•  Generate on-demand reports for the business users & Training of users
  

Requirements for the job

•  A degree in Computer Science or Information Technology(2nd Class Upper)
  
•  At least 3 years’ experience in B.I. and Mediation
  Professional Knowledge
  
•  Proficient in Unix & Microsoft OS, Unix Scripting, programming and SQL
  
•  Industry work experience
  
•  Demonstrable ability to work with confidential information
  

Professional Skills:

•  Commercial orientation and business acumen
  
•  Drive and Initiative
  
•  Customer focus
  
•  Ability to work well as a part of a team
  
•  Problem solving
  
•  Ability to work long hours to meet deadlines
  
•  Good interpersonal skills, innovative and creative
  
•  Ability to work without supervision