Summary
Date Posted:Thursday, April 06 2023, Base Salary: Not Disclosed

JOB DETAILS:
Role Summary
The individual is expected to offer support and assistance in the implementation and maintenance of ICT Infrastructure at the school.

Key Responsibilities
• Logging and resolution of ICT requests and escalating promptly
• Assist in the implementation and support of all ICT initiatives and information systems
• Assist in the implementation of ICT policies and design of Standard Operation Procedures
• Ensure timely installation, configuration, and maintenance of ICT hardware, software, and network equipment
• Assist in the implementation of information security-related best practices for all ICT services available at AKES, Kenya units
• Assist schools in identifying and quantifying ICT needs with guidance from the central office IT
• Maintain updated inventory records for ICT hardware, software, and network equipment within the cluster
• Ensure regular updates to operating systems, anti-malware solutions, and other systems for all computers
• Ensure preventive maintenance and service of ICT equipment quarterly
• Ensure timely troubleshooting and repair of faulty ICT equipment; liaise with respective departments and external service providers for resolution of technical issues
• Provide technical training to the users of ICT services as and when required.

Qualifications and Experience
• Relevant ICT degree from a reputable institution
• Relevant ICT Certifications
• Working knowledge of IT-based educational management programs and software
• Expert knowledge and skills in networking and cybersecurity
• 2 years of experience in an ICT environment preferably in a learning institution.


Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
Interested and qualified? Go to Aga Khan Development Network (AKDN) on krb-xjobs.brassring.com to apply

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