Summary
Date Posted: Friday, March 24, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities:
• Provide IT support for onsite and virtual events, including setup, configuration, and audiovisual equipment and software troubleshooting.
• Assist with coordinating and supporting onsite and virtual meetings, including troubleshooting technical issues and providing technical support to remote participants.
• Troubleshoot and resolve technical problems with various devices, including desktops, laptops, mobile devices, printers, and peripherals.
• Manage and maintain the IT inventory for the project and collaborate with the IT Support Manager to ensure IT infrastructure is secure and compliant with organizational policies and procedures.
• Monitor and maintain the organization's backup and disaster recovery systems.
• Deliver high-level support services, resolving IT-related issues promptly and effectively.
• Maintain a high level of support service, ensuring IT-requests are resolved promptly and effectively, and escalate issues to the IT Support Manager when necessary.

Qualifications:
• Bachelor’s degree or higher in relevant field
• Minimum of 3 years of ICT work experience
• Minimum of 1 year of work experience with USAID or on USAID-funded activities in an ICT position
• Strong communication skills
• Professional proficiency in English
• Experience with PA systems and integration for hybrid events
• Possess experience in ICT support for events, hybrid event technology integrations, and effective presentation skills.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

Use the link(s) below to apply on company website.
ICT Officer

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