Summary
Date Posted: Thursday, July 11 2024, Base Salary: Not Disclosed

JOB DETAILS:
History The Kenya Institute of Management (KIM) is a membership based non-profit making professional management organization committed to the promotion of excellence and integrity in the practice of management. The Institute was established in 1954 as a premier institute that provides management consultancy and capacity building services to corporate orga...

KEY RESPONSIBILITIES
• Formulate and direct information and communication technology (ICT) strategies, policies and plans.
• Evaluate user needs and system functionality and ensure that ICT facilities meet these needs.
• Direct ICT operations and setting priorities between system developments, maintenance and operations.
• Schedule upgrades and security backups of hardware and software systems.
• Research and install new systems to keep up to date with the changing technology
• Guarantee the smooth running of all ICT systems including antivirus software, print services and email provision.
• Ensure that software licensing laws are adhered to in regard to the Institute’s policy and guidelines.
• Provide secure access to the network for remote users to ensure confidentiality and security of the Institute’s files and databases.
• Secure data from internal and external attack through continuous security audit.
• Offer users appropriate support and advice for efficiency and customer satisfaction.
• Manage crisis situations which may involve complex technical hardware or software problems.
• Mentor and train new ICT support staff to have a competent and motivated workforce.
• Analyse information needs and specify technology to meet those needs.
• Direct the selection and installation of ICT resources and the provision of user training.

SKILLS AND COMPETENCIES
KNOWLEDGE & EXPEREINCE REQUIRED
• Bachelor’s degree in IT or Computer Science or equivalent from a recognised institution
• Five (5) years’ experience
• CCNA, CCNP, CISSP or Project Management

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified? Go to Kenya Institute of Management (KIM) on docs.google.com to apply



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