Summary
Date Posted: Wednesday, July 06, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Position Title : Head of Operations East and Southern Africa
Duty Station : Nairobi, Kenya
Classification : Professional Staff, Grade P5
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 07 July 2022
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. External female candidates:
3. Candidate from the following non-represented member states:
Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Grenada; Guinea-Bissau; Guyana; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People's Democratic Republic (the); Latvia; Libya; Madagascar; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM and female candidates.

Context:
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of providing resettlement opportunities to thousands of refugees each year. IOM provides a range of services and support to the USRAP including, but not limited to, case processing, migration health assessments, cultural orientation training, organized transportation and administration of a travel loan and collections program. The Department of Operations and Emergencies (DOE), specifically the Resettlement and Movement Division (RMM), has the organizational responsibility to provide direction, oversight, and guidance to IOM’s global support to all resettlement programs.
Under the overall supervision of the Regional Director for the East and Horn of Africa, and direct supervision of the Chief of Mission, Kenya, and the technical supervision of the USRAP Program Advisor in Washington, D.C., and in close coordination with the Resettlement and Movement Management (RMM) Division, the relevant units in Headquarters (HQ), the relevant Regional Director(s), the Chiefs of Mission in the East and Horn of Africa Region and the Southern Africa Region, the Manila Administrative Centre (MAC), and the Panama Administrative Center (PAC), the Head of Operations East and Southern Africa will be responsible for the overall management of resettlement projects in the East and Southern Africa portfolio.
The areas under the management of the Head of Operations, East and Southern Africa are large in scope and are comprised of numerous types of working environments that may include urban, rural, and camp settings, and has a number of locations that are operationally complex and logistically challenging. This may include, but is not limited to, areas containing inter- and/or non-state conflict, areas of extreme political sensitivity and/or volatility, border regions, hardship locations and remote locations. Travel to all locations of operational importance in the region for the purposes of monitoring and oversight, including to remote and hardship areas and to areas with a wide variety of security advisories, is expected.

Core Functions / Responsibilities:
1. In coordination with the Regional Directors and Chiefs of Missions in the East and Horn of Africa Region and the Southern Africa Region, Operations Officers in the respective Country Offices, and the USRAP Global Coordinator and Senior Program Advisor in Washington, D.C., develop and/or strengthen refugee resettlement projects in East and Horn of Africa and Southern Africa to ensure all necessary refugee movements within and from East and Horn of Africa and Southern Africa are carried out effectively.
2. Guide and/or supervise country Senior Operations Officers and Operations Officers to ensure existing operational resettlement procedures are streamlined and standardized, develop new operational procedures, share effective practices, provide solution where necessary, and maintain a high standard of quality in refugee movements across the region.
3. Work with respective Operations Officers, IOM Country Administration, and IOM HQ to ensure the smooth workflow and implementation of resettlement programs in all relevant countries in the regions, including stimulating dialogue, acting as a liaison, spearheading mediation, and directing problem solving, where needed.
4. Liaise and consult with host governments, resettlement countries, US Embassy Refugee Coordinators, United Nations High Commissioner for Refugees UNHCR, the US Resettlement Support Center for Africa, and other partner organizations on the implementation of resettlement programs throughout the region. In this respect, help resettlement countries, host governments, and partners achieve their goals in managing resettlement challenges through meetings, information sharing, and joint program planning, in coordination with Regional Directors and Chiefs of Mission.
5. Ensure that training of IOM Operations personnel in the region are included in program planning and ongoing activities and are in line with USRAP Global program developments and new technical requirements. Oversee staff development and succession planning, taking into consideration global USRAP needs.
6. Serve as Project Manager for Regional USRAP Resettlement Programs. In this role, coordinate activities closely with the USRAP Global team in Washington, D.C., including the USRAP Global Coordinator, USRAP Senior Program Advisor and Medical Health Global USRAP Coordinator, with an overall objective of harmonized management of US resettlement processes in East and Southern Africa, and coordinate with relevant Country Offices. In relation to staff development and succession planning, work closely with the USRAP HR-Business Partner.
7. In coordination with USRAP Global, Regional RMOs, Chiefs of Mission and the Manila Financial Support Unit, plan, create, monitor, and report on budgets for resettlement programs in East and Southern Africa according to donor and resettlement country requirements. Following budget approval, implement activities in line with budget availability and operational efficiency and advise on potential administrative, budgetary, and financial consequences of developments in the missions’ operational activities.
8. Assist the Global Management Team in developing methodologies to meet new technical requirements and improve resettlement activities implemented by IOM.
9. Advise the Regional Directors, Chiefs of Mission, Resettlement and Movement Management (RMM) Division in IOM HQ and the USRAP Global Management team on the status of ongoing resettlement programs, refugee trends, situations of interest, and recommendations for program policies.
10. Request and analyze data prepared by Operations Officers across the region on resettlement activities and refugee departures from East and Southern Africa to the United States and other resettlement countries. Present statistical and narrative reports to resettlement countries, IOM HQ, donors, and governments in the region. In coordination with USRAP Global, regional offices, Country Offices, and relevant HQ units, present an annual plan regarding resettlement in East and Southern Africa.
11. Represent the Organization and promote IOM’s Regional Strategy in meetings, workshops, and international conferences, and as required, write reports, presentations, and background documents on behalf of the USRAP.
12. Pro-actively implement fraud prevention measures in all aspects of program delivery in accordance with IOM policies including on Prevention of Sexual Exploitation and Abuse and Population, Refugees and Migration (PRM) Fraud Prevention and Mitigation Measures. Bring to the attention of the relevant Chief(s) of Mission, Regional Director(s) and USRAP Global Coordinator any non-compliance of staff or other areas of concern and provide plans for improvements that will maintain the integrity of resettlement in East and Southern Africa.
13. In locations in East and Southern Africa where IOM has no offices, manage resettlement operations to ensure refugee movements occur in an efficient and effective manner. Provide guidance as needed on operational, management and staff issues in refugee camps.
14. Monitor the administrative and logistical support provided by missions to the USRAP in East and Southern Africa.
15. Analyze and interpret IOM guidelines in conjunction with country specific legislation to ensure programs are implemented in a manner that is complementary to a variety of situations, including local legal, cultural, geographic, and historic issues.
16. Perform such other duties as may be assigned.

Required Qualifications and Experience:
Education
• Master’s degree in Social Science, International Relations, Regional Studies, Business Administration, or a related field from an accredited academic institution with ten years of relevant professional experience; or
• University degree in the above fields with twelve years of relevant professional experience.

Experience
• Experience in resettlement programs;
• Supervisory/management experience in USRAP, including significant exposure/experience with RSC or related activities such as case creation, pre-Department of Homeland Security (DHS) processing, case work, and out processing;
• Experience supervising/managing USRAP activities in remote areas.

Skills
• Sound knowledge of program implementation and familiarity with IOM’s administrative, financial, and business rules and practices.
• Knowledge of Worldwide Refugee Admission Processing System (WRAPs).

Languages
IOM’s official languages are English, French, and Spanish.
External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).
For all applicants, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Notes
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:
Values - all IOM staff members must abide by and demonstrate these three values:
• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 3
• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators level 3
• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
IOM’s competency framework can be found at this link. https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf
Competencies will be assessed during a competency-based interview.

Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 07 July 2022 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.
For further information please refer to: www.iom.int/recruitment
Posting period:
From 24.06.2022 to 07.07.2022
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee).
IOM does not request any information related to bank accounts.
Requisition: VN 2022 209 Head of Operations East and Southern Africa (P5) Nairobi, Kenya (57645095) Released
Posting: Posting NC57645096 (57645096) Released

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