Summary
Date Posted: Friday, May 10 2024, Base Salary: Not Disclosed

JOB DETAILS:
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Job Purpose Statement
Loop is the flagship product that anchors the LOOP DFS strategy. Loop is anchored on platform strategy that could scale throughout Africa and be a mobile-based payment and financial services platform connecting consumers and merchants. The platform offers a variety of services, such as mobile money transfers, bill payments, P2P lending, and digital wallets for merchants to receive payments. The platform leverages the growing use of mobile phones and the increasing demand for financial services in Africa to attract and retain customers.
To further scale the platform, LOOP DFS will collaborate with established financial institutions, mobile network operators, and other relevant companies to offer a comprehensive suite of financial services.
The Loop Credit Growth Manager, Credit, lives at the intersection of product monetisation, marketing and development. The role holder executes acquisition and growth strategies that achieve consistent revenue growth and customer loyalty.
The role holder is responsible for revenue growth and retention of the Loop credit products. They must implement a framework for prioritising retention-specific initiatives. They will lead a team of retention officers responsible for executing and scaling customer activation and retention campaigns across the customer journey. The main objective will be to increase monthly recurring revenue, optimise customer lifetime value, reduce net dollar churn, and increase net expansion revenue.

Ideal Job Specifications
Academia and Professional Certifications:
• University degree Upper Second or Equivalent
• Relevant professional qualification in Marketing would be an advantage.
Experience:
• 8 years’ work experience in a financial services environment handling Marketing, PR or Business Development responsibilities. Prior experience in the development of Retention programs would be preferred.

Work Hours: 8

Experience in Months: 96

Level of Education: Bachelor Degree

Job application procedure

Method of Application
Interested and qualified? Go to NCBA Group on career5.successfactors.eu to apply



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