Summary
Date Posted: Friday, November 29, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Kenindia Insurance Ltd, was established as merger of Indian Insurance Companies operating in Kenya to form a vibrant joint venture with moral and financial support from leading local business elite on 6th December 1978. By 2007, a span of 29 years, the company had crossed the Ksh 3 billion gross premium income mark to become the largest non-life insurer in Kenya. Since then, Kenindia has grown from strength to strength to become a leading household name in Kenya. .

Job Responsibilities:
• Managing of claims at the individual and portfolio level, to optimize expenditure and achieve high levels of satisfaction to all stakeholders through high quality claims management and complaint resolution.
• Driving a positive brand image to our customers by executing the Company’s culture of professionalism, integrity, effectiveness and dynamic attitude.
• Implementing plans and initiatives to increase customer satisfaction and retention through formulating, documenting and executing claims strategies.
• Implementing the company’s ‘’ Customer centricity’’ policy by developing initiatives that ensure customer satisfaction through consistent engagements.
• Managing and monitoring claims portfolios to optimize performance by ensuring regular reviews as required by the company’s claims’ controls and standards.
• Advising Reinsurance and finance departments of any material claims as set out in our business treaties, protocols and procedures and liaising with Reinsurance and Legal departments for effective recoveries.
• Contributing towards the business development strategy by attending Broker/ client meetings to articulate the Company’s claims’ philosophy handling and customer excellence.
• Colleting the analyzed reports of potential or existing insured’s claims experience and claim trends that have the potential of impacting on profit and loss account of the company..

Job Skills: Not Specified
Job Qualifications: Not Specified
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified

{module 312}

Job application procedure
  https://www.kenindia.com/career/540/
click here to apply

All Jobs

QUICK ALERT SUBSCRIPTION

{module 316}