Vacancy title:
Front Desk Officer
Jobs at:
Ufanisi Digital MediaDeadline of this Job:
09th August 2019
Summary
Date Posted: Wednesday, July 24, 2019 , Base Salary: Not Disclosed
JOB DETAILS:
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. .
Job Responsibilities:
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)
Job Skills: Not Specified
Job Qualifications:
• 3-5 years’ proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus
Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified
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Job application procedure
Submit your CV and cover letter to ufanisidigital+jobs@gmail.com . All applications should be received no later than Tuesday, 30 July, 2019. NB: State the position you are applying for as the subject of your email.
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