Field Sales Specialist job at DHL
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168 Days Ago
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Vacancy title:
Field Sales Specialist

[ Type: FULL TIME , Industry: Transportation, Distribution, and Logistics , Category: Sales & Retail ]

Jobs at:

DHL

Deadline of this Job:
Friday, May 31 2024 

Duty Station:
Within Kenya , Nairobi, East Africa

Summary
Date Posted: Saturday, May 18 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellency...

In this Field Sales Specialist position
• You will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc.
• You will deliver sales objectives and revenue growth for a defined geographic region, product line or market segment.
• You will secure new business and build on existing core business through repeat orders.
• You will answer inquiries, resolve problems, promote, and sell products/ services.
• You will identify and contact prospective customers and build relationships to generate future sales and repeat business.
• You will check and understand type and size of customer requirements and suggest products/ service/ alternative products/ services.
• You will develop and deliver sales bids, presentations, proposals, and conduct product demonstrations to customers.
• You will follow up and pursue prospects, conduct discussions on terms of sale and close business by connecting a customer need with a DHL solution and highlighting the value it may create for the customer.
• You will introduce products and promotions to customers and deploy marketing campaigns as appropriate.
• You will build rapport and trust with customers by being informed about their business and market.
• You will coordinate with internal teams such as sales, marketing, operations and service management for enhancing sales and customer retention You will give feedback to each team member to ensure constant alignment with Country, Regional and Global goals.
• You will support customer retention by staying in touch to ensure service satisfaction, providing information useful to the customer, and introducing additional services to the customer.
• You will identify problems that may not be clear in own area of authority and modify work methods accordingly.
• You will convince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory.
• You will provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed.
• You will convince other subject matter experts to accept new concepts, practices, and approaches.
• You will build strong, trusting cross-functional relationships with DPDHL managers.
• You will understand customer and key stakeholders’ interests and concerns and advise direct reports, customers and key stakeholders.
• You will provide technical guidance to line managers and employees.

Now, here’s what we need from you
• Bachelor’s Degree in related field
• 6 years’ experience or more
We offer:
• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Work Hours: 8


Experience in Months: 72

Level of Education:
Bachelor Degree

Job application procedure

Method of Application
Interested and qualified? Go to DHL on careers.dhl.com to apply



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Job Info
Job Category: Sales jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, May 31 2024
Duty Station: Nairobi
Posted: 18-05-2024
No of Jobs: 1
Start Publishing: 18-05-2024
Stop Publishing (Put date of 2030): 18-05-2067
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