Summary
Date Posted: Monday, March 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description
Overall Purpose: The Field Officer responds to assigned installation, decommission, support tickets and maintenance of customer link tasks.

TASKS DESCRIPTION
Role Summary
The core Responsibilities of the Field Engineer is executing Installation/Decommission/Maintenance/Support activities for BTN by following the recommended procedures and quality guidelines to achieve the target outcomes.

Key Measures of Performance
• Attend 95% of all assigned tickets within SLA
• 100% documentation of assigned & completed tickets/sites
• Achieve Net Promoter Score of 95% and above for all assigned tickets
• Maintain 100% OHS compliance during attendance of All sites assigned
• Maintain 100% adherence to non-negotiable standards while in attendance of all tickets assigned.

Requirements
• Bachelor’s degree in Electrical Engineering, Telecommunications Engineering, IT or equivalent domain.
• Practical knowledge of wireless technologies, optical fiber network, troubleshooting & maintenance.
• Certification in any industry standards desirable
• Health & Safety Training and certification is an added advantage
• Work At Height Training is an added advantage
• Ability to read and interpret documents such as safety rules, designs, operating and maintenance instructions and procedure manuals.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure
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