Summary
Date Posted: Tuesday, August 17, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job title: Director of Business Operations
Qualification BA/BSc/HND
Experience
Location Nairobi
Job Field Sales / Marketing / Retail / Business Development

About the Role
The Director of Business Operations will ensure that BFA Global successfully manages its ongoing business, having headquarters in the US and offices in Kenya and Colombia as well as staff in a dozen countries globally (including Spain, France, Mexico, Nigeria and Germany). The Director of Business Operations will also ensure that BFA Global is able to smoothly grow as we take on new challenges and opportunities.
Under the supervision of the CEO, the Director of Business Operations will be part of the Management Team.

Roles and responsibilities
• The Director of Business Operations is responsible for the smooth running of the company including supervising all back-end functions such as HR, finance, administration and the project management unit. The Heads of these units will report directly to the Director of Business Operations; they will also have an indirect or dotted-line relationship to the CEO.
• The Director of Business Operations will develop and own an annual performance mandate and budget, and monitor adherence, addressing any issues.
• The Director of Business Operations will contribute to strategic discussions around the growth and sustainability objectives of the company and will ensure that we are able to meet those objectives. They will be responsible for translating strategic decisions into tangible, executable plans across business functions.
• The Director of Business Operations will be responsible for ensuring that all back-end teams take a service oriented approach to dealing with the rest of the company; and that they are solution-oriented, aiming towards continuous improvement of all back-end operations and metrics. They must be detail-oriented and eagle-eyed.
• They will ensure strategic objectives are met, including the creation of new business units, the development of employee career paths, and operational and profitability objectives.
• The Director of Business Operations will directly undertake general business administration general business administration along with their team, such managing office leases, software services contracts, travel and safety and other administrative tasks. They will supervise the process of BFA Global’s contracting with clients, partners and subcontractors.
• They will ensure that BFA Global is in compliance with local and international laws and regulations. They will own the relationships with company lawyers, and other strategic service providers.
• They will ensure the motivation and high performance of all back-end functions and teams.
• They will address and resolve issues as they arise, reducing the overhead on the rest of the Management Team.
Soft Skills
Candidates need to succeed in technical skills and build a strong portfolio of soft skills to achieve long-term success at BFA Global.
• Emotional intelligence, communication & empathy – You need to have a strong ability to collaborate effectively with others and work in teams, build relationships, share ideas, and manage conflict.
• Creativity & problem-solving skills – You must have analytical and critical thinking skills that can help them find creative solutions to problems.
• Adaptability & flexibility – You need to be agile and adaptable to effectively deal with the rapid changes (both financial and technological) occurring in the industry.

Qualifications
Education: Advanced university degree (Master’s degree or equivalent) in business or public administration, social sciences, economics or related areas. A first-level university degree in combination with qualifying experience may be accepted instead of an advanced university degree.
Experience: A minimum of 10 years of progressively responsible experience, with at least 5 years in an international organization. Previous experience as a General Manager or Chief Operating Officer in a small multinational like BFA Global would be preferred.
Language: Excellent command of both written and spoken English is required. Knowledge of other languages is desirable (Spanish especially).
Anticipated Start Date: Immediate
Preferred location: The full-time position will be based in a country of BFA’s operations and preferably the UK, Spain or Kenya. Candidates need to have valid work permits. Compensation will be commensurate with experience.

Only shortlisted candidates who provide the required information will be contacted for follow-up.
BFA Global will not sponsor work permits.
BFA Global will not pay for relocation expenses.
At BFA Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, colour, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, military, and veteran status, and any other characteristic protected by applicable law.
BFA Global believes that diversity and inclusion among our teammates are critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool and to carry out the best inclusion work we undertake.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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Job application procedure
Interested and qualified? Go to BFA (Bankable Frontier Associates) on www.linkedin.com to apply

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