Summary
Date Posted: Wednesday, August 04, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Director and Team Lead, Digital Solutions

About Villagereach
VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with governments, the private sector and other partners strengthens our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 46 million people in sub-Saharan Africa. VillageReach has offices in Democratic Republic of the Congo, Malawi, Mozambique, and Seattle (USA).

Summary
The Director and Team Lead, Digital Solutions manages a global team with a portfolio of innovations including digital supply chains, health hotlines, lab sample tracking, and other patient-centered, technology-enabled health care delivery. This position plays a key role in working relationships with partners and vendors, especially technology platform providers across a spectrum of software global goods, commercial platforms, and Africa-based technology providers. Ideal candidates are experienced IT executives with a track record leading technology delivery in Sub-Saharan Africa. Eligible locations: Nairobi, Kenya; Lagos, Nigeria; Lilongwe, Malawi; Maputo, Mozambique; Kinshasa, DRC.

Description
Essential Duties and Responsibilities are listed here, and other duties may change or be assigned at any time:
• Set Strategy and Lead Digital Solutions Programs (55%)
o Lead development of a digital strategy that drives forward VillageReach’s Mission, Goals & Strategies and that is in support of VillageReach’s solution and program strategies.
o Participate in funded programs with a dual goal: (1) achieve quality outcomes while (2) building skills and capabilities in less-senior colleagues. Funded programs cover a range of digital innovations for health.
o Provide oversight and quality assurance of the DS work portfolio while delegating and allocating DS staff for their program activities.
o Build skills and expertise of the team through your contribution, supervision and mentoring of others in these areas: tool evaluation/selection; digital health governance; technical architecture and strategy; technical project management; agile/lean technology innovation; and vendor relationship management.
• Build Relationships with Partners and Vendors (15%)
o Engage with technology providers and platforms, including innovative R&D leaders and emerging Africa-based technology entrepreneurs (e.g., supply chain software platforms, telecoms and MNOs, chatbot/messaging services, electronic health record systems, and digital health entrepreneurs).
o Identify Africa-based start-ups and innovators who are transforming health care delivery and establish partnerships aligned with VillageReach's portfolio. Coordinate with the Private Sector Engagement lead.
o Grow partner relationships through procurement (contracting with tech providers to innovate and deliver solutions) and through business development (jointly seeking funding to co-create solutions).
o Facilitate working relationships by establishing technical project management, governance, and collaboration/innovation processes with partners and vendors.
• Business Development (15%)
o Identify and lead selected business development opportunities. Provide strategic guidance on which opportunities to pursue and on our approach.
o Contribute and oversee business development including DS team members acting as Opportunity Owners and contributors. Contribute written narrative and budget inputs to the proposal development process.
• Develop and Lead the DS Team (15%)
o Lead recruitment and hiring of key team positions and contribute to hiring processes. Supervise and support the team’s managers and senior personnel. Manage team budgets including professional development funds.
o Establish team knowledge management and collaboration such as the Tech@VillageReach Community of Practice, the team wiki/Intranet, and forums for peer collaboration, sharing and learning.

Competencies:
The following competencies are expected of all VillageReach employees:
• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
• Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making

JOB REQUIREMENTS – Director and Team Lead, Digital Solutions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:
• At least 5 years in management/leadership overseeing digital/technology delivery in sub-Saharan Africa
• At least 3 years of experience in at least one of the following (more than one is a plus): digital supply chains; digital health; hotlines, chatbots or telemedicine; lab sample tracking or other patient-centered, technology-enabled health care delivery
• Experience leading technology practitioners such as software developers or managing technology deployments (experience with national-scale technology deployments is a plus)
• Bachelor’s degree in Computer Science, MIS, ICT or a related field or equivalent experience

Other Qualifications:
• Interest in learning and working across technology-enabled health care delivery and health supply chains.
• Proven track record balancing detailed execution with strategy and partner/opportunity landscape.
• Experience coordinating between technical and non-technical stakeholders (such as software developers, creative designers, governance/policy stakeholders, project managers, business staff, and clients/customers).
• Demonstrated understanding of challenges with working in rural, underserved and low-income context. Experience living in and/or working in a low-income country a plus.
• Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
• Knowledge of computer science fundamentals, software tools and concepts (such as web, APIs and mobile app development, relational databases and data analysis). Project management certification is a plus.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment with many technologies in use.
• Fluency in spoken and written English required.
• Self-starter with strong communication skills; ability to work independently and ask for help when needed.

Supervisory Responsibilities:
This position directly supervises roughly 7 employees and leads a team of roughly 15. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
Environment and Physical Demands
VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences, global HQ and Country office staff are expected to be available for late afternoon/evening meetings up to 6pm.

COMMITMENT TO DIVERSITY & INCLUSION:
VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.

Job Experience: No Requirements

Work Hours: 8 60

Level of Education: Bachelor Degree

{module 312}

Job application procedure
Resumes will be reviewed on a rolling basis until August 18, 2021. To apply, please submit your resume and a cover letter to our online portal: http://www.villagereach.org/join-us/ 

All Jobs

QUICK ALERT SUBSCRIPTION

{module 316}