Summary
Date Posted: Tuesday, April 05, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Terms of Service
Five-year renewable contract subject to performance and retirement age
No. of positions One (1)

Job Specifications
• Develop and implement the PCF corporate communication strategy
• Formulate communication structures for continuous
• development and review of the PCF programmes and campaigns
• Oversee corporate branding and brand visibility.
• Monitor implementation of communication strategies and policies ensuring they are aligned to PCF’s overall goals and strategic objectives
• Manage relationships among key stakeholders of PCF
• Coordinate corporate communication, media relations and related matters in the Fund.
• Advise management on Public Relations and communication strategies and emerging issues.
• Coordinate crisis management in the Fund.
• Facilitate publishing and publicising Fund’s pronouncements
• Coordinate performance management, mentorship, coaching, talent and succession management within the department.
• Design and roll out communication programmes, campaigns and strategies
• Coordinate external PR and communication activities.
• Manage internal communication through a robust intranet.
• Conduct customer surveys and oversee implementation of recommendations.
• Coordinate establishment of a robust PCF website.
• Coordinate PCF’s Corporate Social Responsibility programmes and activities Managing the PCF’s corporate events
• Spearheading the recording, developing and curating of photographic and video graphic images relating to the PCF activities;
• Advising the PCF on new information distribution channels that maximize audience reach and engagement;
• Oversee implementation of Access to Information Act, 2016 by PCF
• Coordinate PCF complaints handling mechanism and statutory reporting in compliance with article 59(4) of the Constitution of Kenya, 2010 and the Commission on Administrative Justice Act, 2011.
• Maintain and regularly update the Corporate Complaints and Compliments handling register.
• Produce and review relevant corporate information and communication materials including newsletters, press releases, fact sheets, FAQs, presentations, among others to target publics that positively represent PCF
• Hold quarterly stakeholder meetings including media meetings, breakfast meetings, with editors and reporters for public communication on brand visibility.
• Manage social media platforms such as YouTube, Linkedin, Facebook, Twitter and tracking user engagement using the appropriate analytical metrics such as Google Analytics, TweetDeck and othersManage all enquiries from the public, the media and all stakeholders of PCF, ensuring customer complaints are addressed promptly
• Manage, organize and publicise all PCF events such as press conferences, open days, exhibitions, tours and visits through print, digital and electronic media
• Oversee the editing of photos and videos using appropriate editing software such as Adobe Photoshop, Fireworks, InDesign, Premiere and After Effects
• Oversee the production of in-house publications such as newsletters, diaries, calendars and brochures, ensuring the publications are of high quality.
• Monitor and analyse media coverage of PCF using appropriate tools such as MS Excel or SPSS and develop a repository of media clippings touching on PCF affairs and related business.
• Facilitate responses to queries from media and general public
• Develop and update the branding manual of the organization.
• Maintain records of media coverage and collate analytics and metrics.

Person Specifications
• Minimum period of ten (10) relevant work experience, five (5) years of which must have been in a supervisory role.
• A Bachelors degree in any of the following disciplines: media studies, journalism, mass communication, public relations, marketing, graphic design, advertising or
• equivalent from a recognized institution.
• A Masters degree Media Studies, Journalism, Mass Communications, Public Relations, Marketing, Graphic
• Design, Advertising or any other approved equivalent qualifications from a recognized and accredited institution Recognized professional qualification.
• Member of registered professional association.
• Leadership course lasting no less than six (6) weeks from a recognized institution.
• Proficiency in computer applications
• Fulfilled the requirements of Chapter six of the Constitution of Kenya (2010)

Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor Degree

Job application procedure
Interested candidates, who must be Kenyan citizens, should submit their applications including copies of their academic and professional certificates, a copy of the National Identity Card or valid passport, an updated Curriculum Vitae (CV) detailing current position, qualifications, working experience, current and expected salary, an email address and a daytime telephone number. The CV should also include the email and telephone contacts of three (3) professional referees who can speak on your competence, character and integrity. All application must contain the reference number and job title on the subject matter (on letter or email) and on the envelope

OTHER KEY REQUIREMENTS
Successful candidates in the interviews will be required to present and satisfy the requirement of Chapter Six of the Constitution of Kenya 2010 by providing original copies of the following documents as an employment condition:
• A certificate of Good Conduct from the Directorate of Criminal Investigations (DCI);
• A Clearance Certificate from the Higher Education Loans Board (HELB)
• A Tax Compliance Certificate from the Kenya Revenue Authority (KRA)
• Clearance certificates from the Ethics and Anti-Corruption Commission (EACC).
• A clearance Certificate from an Approved Credit Reference Bureau (CRB) in Kenya

Applications should be received on or before close of business Tuesday 19th April 2022 via post/courier services, hand delivery or email to:
The Managing Trustee
Policyholders Compensation Fund
KWFT Center, 6th Floor
Masaba Road - Upper Hill
P O Box 24203 – 00100
NAIROBI
Email: recruitment@pcf.go.ke

PCF is an equal opportunity employer. Canvassing of any kind will lead to automatic disqualification. Women, Youth and Persons with Disabilities are encouraged to apply.
Only shortlisted candidates will be contacted

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